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IT Support Technician

Salary undisclosed

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IT Support Technician
$20-24/hr DOE

Join a dedicated IT team and become a vital part of a company in Oneida, NY that values innovation and efficiency. They are committed to providing exceptional technical support to ensure smooth and effective operations.

We are looking for a proactive IT Support Technician to handle systems, support tickets, hardware issues, and more. The ideal candidate will have a knack for problem-solving, excellent communication skills, and a strong technical background.

Key Responsibilities:

  • Respond to and resolve IT support tickets promptly and efficiently.
  • Provide technical support for PCs, printers, copiers, and other hardware.
  • Troubleshoot and resolve software and hardware issues.
  • Assist with system installations, configurations, and updates.
  • Maintain and manage user accounts and permissions.
  • Ensure all IT-related equipment is functioning optimally and securely.
  • Document support issues and resolutions for future reference.

Qualifications:

  • Associate degree in Information Technology or related field and/or relevant certifications (e.g., CompTIA A+, Microsoft) are a plus.
  • Minimum of 2 years of experience in IT support or a similar role preferred
  • Proficiency in troubleshooting and resolving hardware and software issues.
  • Strong knowledge of Windows operating systems and office applications.
  • Experience with networked printers and copiers.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.

This growing company offers a competitive salary and benefits package along with excellent opportunities for professional growth and development.

Apply today by sending a resume to
CPS Recruitment is an EOE

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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