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Jobs or company...

Loan Originator Systems (LOS) Analyst

  • Full Time, onsite
  • DuPage Credit Union
  • On Site Hybrid, United States of America
Salary undisclosed

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Dice
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Job Description

Job Description

Digital Experience Manager (DEM)
Location: Naperville, IL/ Hybrid
Salary Range: $75,000-$90.000

At DuPage Credit Union we are committed to enhancing the financial lives of our members through innovative digital solutions and exceptional service.
We are seeking a passionate and experienced Loan Originating Systems (LOS) Analyst to lead our efforts in optimizing digital member experiences across various platforms.

As the LOS, you will:

  • Strategic Alignment: Work to align digital platforms with organizational goals, focusing on standard member experience enhancements.
  • Technology Integration: Evaluate existing business partners and integrate new technologies into current systems, including lending origination and account opening.
  • Project Leadership: Oversee cross-functional projects, ensuring timelines and budgets are adhered to while collaborating with project teams to implement necessary functionalities.
  • Experience Monitoring: Use content management systems (CMS), customer relationship management (CRM) tools, and analytics software to track and monitor user experiences.
  • Process Assessment: Identify gaps in existing processes, recommend improvements, and track usage data to inform decisions regarding digital experiences.
  • Performance Oversight: Monitor platform performance, troubleshoot issues, and ensure data integrity in compliance with regulatory standards.
  • Training & Support: Provide basic training and documentation for team members and end users, maintaining updated procedures.

Qualifications

Education:

  • Bachelor s degree in Business, Information Technology, or a related field (or equivalent).

Experience:

  • Experience in the financial services sector is required.
  • 6 to 8 years in digital platform management, project management, or a related area.
  • 4 to 6 years of experience managing cross-functional teams and vendor relationships.

Technical Skills:

  • Understanding of digital platforms, APIs, and related technologies.
  • Familiarity with data analysis and reporting tools.

Soft Skills:

  • Communication and interpersonal skills.
  • Ability to manage multiple projects and priorities.

Work Environment

Office-based position, collaborating with various stakeholders in a typical office setting. Requires extended periods of sitting and frequent computer use. Attention to detail is important.

Benefits

Competitive salary

Comprehensive health, dental, and retirement plans

Opportunities for professional growth and development

Supportive and collaborative work environment

And so much more!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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