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IT Analyst

Salary undisclosed

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IT Analyst-

Location: Remote

Required Skills & Experiences-
Hands-on experience on the AWS Console and familiarity with AWS alerts.
Exposure to a ticket tracking tool such as Remedy, ServiceNow, Moogsoft
Ability to multitask and handle a high volume fast paced environment
Ability to work independently as well as with a team
Ability to follow strict guidelines
Dependable employee with flexible work hours and can work night shifts
Existing knowledge and skills with UNIX OS, Oracle, AWS
Experience working in and with a Knowledge Base
Experience working in an environment with SLAs
Excellent written and verbal communication skills
Excellent organization and communication skills.
Strong aptitude for attention to details.
Strong ability to work through conflicts
Ability to focus on details, detail-oriented
Ability to follow strict client procedures and guidelines
Able to maintain professionalism while directly interacting with clients/customers
Execute problem-solving initiative and being proactive in finding a solution.
Take initiative to improve self-development along with job-related skills

Nice to have
Oracle or SQL Server administration experience
1-2 years of coding experience of Unix shell scripting or Python
Splunk query
ITIL Certified
AWS Architect Solution or higher Certified

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