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Field Services Technician

  • Full Time, onsite
  • Boston Associate Software Systems
  • On Site, United States of America
Salary undisclosed

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Resolve and close tickets/work orders supporting end-user desktops and peripherals

Respond to customer support issues escalated from the Helpdesk

Contribute to desktop projects (global installs/upgrades) as a project team member

Remotely diagnose and resolve requests utilizing remote tools

Troubleshoot and collaborate with other departments to assist with infrastructure-related issues

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