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IT Specialist (Level 2 help desk, Windows 7 applications and OS, VMware vSphere, LanSweeper, AD) Inperson interview

Salary undisclosed

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  1. 24 months' experience managing support requests on a Level 2 help desk.
  2. 24 Months experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS.
  3. 30 months' experience utilizing VMware vSphere to support virtual desktops including linked clones.
  4. 30 months' experience using LanSweeper, Remote Desktop and Active Directory, all three are required
  5. 24 months' experience using ITSM service desks.
  6. 30 months' experience configuring and installing Windows based hardware, peripherals, network printers and thin clients.
  7. 30 months' experience using SCCM to create and apply images.
  8. 30 months experience supporting Lotus Notes.
  9. 12 Months experience with the installation and support of Office 2016 in an enterprise environment.
  10. 12 months experience troubleshooting Windows 10 OS and applications.
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