Application Support Analyst (L2/L3)- Financial Services Trading - to 155k + bonus! (SK)

Salary is 145k to 155k + bonus

We are seeking a talented Application Support Analyst (L2/L3) with expertise in SQL and a deep understanding of financial services trading. The ideal candidate will play a crucial role in ensuring the stability, reliability, and efficient operation of our trading applications and platforms. This role requires strong technical skills, excellent problem-solving abilities, and a proactive approach to managing and resolving issues.

Responsibilities:

• Provide first and second-level technical support for trading applications, ensuring prompt response and resolution of issues to minimize downtime and disruptions.
• Monitor system performance and health, performing proactive maintenance and identifying potential areas of improvement.
• Collaborate with development teams to investigate and troubleshoot complex technical issues, including SQL database performance tuning and optimization.
• AWS or other cloud experience.
• Maintain and update technical documentation related to application support processes, configurations, and troubleshooting steps.
• Coordinate with stakeholders, including traders, operations teams, and IT infrastructure, to ensure seamless integration and operation of trading systems.
• Participate in on-call rotation to provide support during off-hours and weekends as required.
• Contribute to ongoing projects and initiatives aimed at enhancing system functionality, scalability, and performance.

Requirements:

• Proven experience in application support / production support within the financial services industry, with a focus on trading platforms and systems.
• Strong proficiency in SQL querying, database management, and performance tuning.
• AWS or other cloud experience.
• Windows, Unix, Linux.
• Solid understanding of financial markets, trading workflows, and instruments (equities, fixed income, derivatives, etc.).
• Experience with scripting languages (e.g., Python, PowerShell) for automation and data analysis is a plus.
• Excellent analytical and troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.
• Effective communication skills with the ability to collaborate across teams and explain technical concepts to non-technical stakeholders.
• Proactive mindset with a strong commitment to quality and continuous improvement.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.