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IT Specialist (Web Analyst/Designer) GS12/13

  • Full Time, onsite
  • Department of Transportation
  • Hybrid, United States of America
Salary undisclosed

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This position is located in the U. S. Department of Transportation (DOT), Office of the Chief Information Officer (OCIO), Office of the Secretary of Transportation (OST), and reports to the Web Supervisor. The Information Technology (IT) Web Analyst and Designer and is responsible for designing and managing web projects between the Office of the Chief Information Officer (OCIO) and Departmental Operating Administrations (OAs), participates and supports agency-wide web initiatives, collaborates with Operating Administration (OAs) on web requests, tracking of Departmental web sites, executes web governance, and provides excellent customer service. The Web IT Specialist is responsible for overseeing web design and development and enhancement projects for the Department, working groups and other partners and the overall visual, informational, functional, and interactive design of the Departmental intranet/internet websites.

Essential Functions

  • The Web Designer provides team leadership for web projects, strategic planning, and evaluation for Department Internet/intranet sites. Leads web design efforts with emphasis on the technical interactivity, functionality, user experience (UX) and usefulness of Departmental Internet/intranet sites and participates in the web development process to ensure the end product aligns with the design.
  • The Web Analyst/Designer analyzes, develops and defines design requirements in accordance with IT and business needs for DOT Internet/intranet websites and related projects; consults with project stakeholders; develops preliminary and final project designs; troubleshoots and resolves technical problems with the design and delivery; and makes improvements where practical.
  • Develops and maintains a variety of design products, including but not limited to wireframes, mockups, iconography, graphics, layout and navigational buttons, color schemes and typography, interactive presentations, video/multimedia, templates, and web standards and style guides. Additionally, they follow policies affecting websites and federal mandates.
  • The Web Analyst/Designer promotes the use of DOT and federal web standards to ensure that all pages and elements present a uniform look; creates, manages, and modifies content for DOT websites and new media; and provides recommendations for content that is out of date, noncompliant, or inaccurate.
  • Additionally, the IT Specialist applies current web design techniques, knowledge and expertise in design and authoring software, including but not limited to Adobe Creative Suite to manage and improve the look and feel of DOT websites.
  • Ability to multi-task several, high priority work streams and deliver on time for Departmental customers. Demonstrates superb customer service and communications to clients and implements project management methodology in everyday work.
  • Consults with leadership to identify DOT priorities for web product design and development and opportunities to improve the Department s performance of this function. Provides guidance to management in pursuing innovative solutions to website design and content management and web applications development.

Preferred Experience

  • The ideal candidate will have Mid-level Project Management experience
  • Mid-level years of web/graphic design experience
  • Mid-level Adobe Creative Suite experience (Photoshop, Illustrator, InDesign)
  • Education: Preferred but not required Bachelor s degree in Web Design/Digital Media/creative field OR mid-level years of professional hand-on experience
  • Project Management Training/Certification preferred
  • Web Design Certification or Certified Web Professional preferred
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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