Training and Support Specialist

DataStaff, Inc is in immediate need of a Training and Support Specialist for a long-term contract opportunity for one of our direct clients in Raleigh, NC.
*This is a hybrid work model- the candidate will need to be onsite 8 days per month
Responsibilities:

• Create in-person and online training content to support organizational initiatives and business units.
• Support live virtual meetings and events.

Knowledge and Skills:

• Strong instructional design and technical knowledge a must.
• Strong content development and writing skills needed.
• Ability to create resources to support employee learning, such as tips, job aids, and templates.
• Good research skills
• Strong presentation, communication, and collaboration skills
• Must be professional, available during work hours, responsive, and timely.

• Must be attentive to detail and meet required timelines for deliverables.
• Experience with following tools: SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams.
• Experience developing curriculums or training in partnership with subject matter experts is preferred.
• Creating training videos and microlearning, a plus.
• Use of voiceover tools a plus.
• Interest in continually learning new software and keeping the team updated on changes to software, is desired.
• This position works with: Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.
• Must be professional.

Required Skills:

• 3 Years - Experience in curriculum design and developing training materials for adult learners
• 3 Years - Strong content development skills needed.
• 5 Years - Instructional design and technical knowledge needed

• 3 Years - Adobe Articulate 360
• 3 Years - Experience with adult learning practices, principles and procedures in classroom and on-line presentations

• 3 Years - This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
• 3 Years - Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex

Desired Skills:

• 3 Years - Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.

This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.