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Field Service Engineer
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.\nWrite the next chapter of your ABB story.
This is a position with grade
14
This position reports to
Field Service Manager
Your role and responsibilities
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.\n\nYou will be mainly accountable for:\n \tWorking with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.\n \tPerforming field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.\n \tPreparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.\n \tTroubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Qualifications for the role
ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.\n\nWe value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory\n\nWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website \n\nEqual Employment Opportunity and Affirmative Action at ABB\n\nABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.\n\nAll qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:\n_KnowYourRights_screen_reader_10_20.pdf\n_%20English_formattedESQA508c.pdf\n\nAs an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.\n\nProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to Resumes and applications will not be accepted in this manner.\n\nWhile base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $61,900 and $115,100 annually.\n\nmyBenefitsABB.com
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.\nWrite the next chapter of your ABB story.
This is a position with grade
14
This position reports to
Field Service Manager
Your role and responsibilities
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.\n\nYou will be mainly accountable for:\n \tWorking with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.\n \tPerforming field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.\n \tPreparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.\n \tTroubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Qualifications for the role
- Bachelor's Degree in Electrical Engineering (OR High School Diploma / GED with a minimum of 5 years of related engineering / technical / field experience). Minimum of 5 years of field engineering experience preferred.
- Preferred technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers. Experi-ence in the repair and refurbishment of (LV) Low Voltage and (MV) Medium Voltage circuit breakers (OEM equipment such as Siemens, GE, ABB, SquareD, Multilin relays, and Switzer Relays).
- Technical skills in testing, commissioning, startup and troubleshooting of medium volt-age synchronous machines (including excitation systems), controls systems and Pro-grammable Logic controllers a plus.
- Knowledge of industrial customer base in geographical area.
- Ability and willingness to travel approximately 70% as required. Ability and willingness to possess and maintain a valid passport and driver's license.
- Candidates must already have a work authorization that would permit them to work for ABB in the US.
ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.\n\nWe value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory\n\nWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website \n\nEqual Employment Opportunity and Affirmative Action at ABB\n\nABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.\n\nAll qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:\n_KnowYourRights_screen_reader_10_20.pdf\n_%20English_formattedESQA508c.pdf\n\nAs an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.\n\nProtected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to Resumes and applications will not be accepted in this manner.\n\nWhile base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $61,900 and $115,100 annually.\n\nmyBenefitsABB.com
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