Associate Patient Care Coordinator
Salary undisclosed
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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities
Required Qualifications
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Primary Responsibilities
- Greets patients as they arrive and manages 20 minute wait time
- Assists patient with intake processes including copying required documents
- Collects co-payments, co-insurance and deductibles and issues receipts
- Processes walk-in patients and visitors
- Answers phones and schedules appointments
- Manages medical records (maintains, files/scans, prepares for schedule)
- Ensures all correspondence is scanned and/or filed in timely manner
- Processes requests for medical records release and maintains appropriate logs, etc.
- Performs all other related duties as assigned
Required Qualifications
- High School Diploma/GED (or higher)
- 1+ years of related work experience including data entry
- Working knowledge of medical office procedures and medical terminology
- Strong written and Verbal skills
- Ability to accurately sort and file materials by alphabetic or numeric systems
- Effective communication and customer service skills
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
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