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Brightree Customer Service Representative

  • Full Time, onsite
  • LHH Recruitment Solutions
  • On Site, United States of America
Salary undisclosed

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Job Description

Job Description

Let's talk! LHH Recruitment Solutions is seeking a contract Brightree Customer Service Representative to provide their expertise with the computer system, Brightree for an exceptional healthcare network in the Indianapolis, IN area!

Key Responsibilities:

  • Support the team with Brightree implementation, including data entry and system navigation.
  • Train team members on Brightree functionality and troubleshoot system issues.
  • Assist patients with nutrition refills and respond to patient inquiries as needed.
  • Generate reports and track system performance to ensure smooth operations.
  • Provide ongoing training and support for staff, helping to resolve any post-launch issues.


Requirements:
  • Proven experience with Brightree required.
  • Strong organizational and communication skills required.
  • Ability to train others and troubleshoot issues required.
  • Prior experience in medical customer service/call center or patient support required.


Job Type: Contract with potential for conversion

Pay Details: $20.00 to $25.00 per hour

Search managed by: Liam Connery

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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