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Senior It Support Specialist
Salary undisclosed
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Description:
Our Client is looking for a Senior technician to join their fast pace environment. They must have good work ethic, customer service, and executive support. On a day to day basis, this person will be handling level 2/3 tickets. Troubleshooting, Win 11 AND Mac support, O365, Intune Suite, Android and IOS devices. this person must have problem solving, leadership, and collaborations skills.
- Significant experience in IT support at a senior level, preferably as a Level 3 Technician.
- Expertise in Windows/Mac OS, Android/iOS, and the Office 365 suite.
- Proficiency with collaborative technologies, including Microsoft Teams and AV systems like Logitech, Neat and Crestron.
- Administrative capabilities with Microsoft Endpoint Management solutions and a strong understanding of security best practices.
We have a great relationship with this client, can get interviews set up as soon as we find candidates.
Skills:
Windows 10, O365, Troubleshooting, Customer service, Hardware, communication and people skills, intune, azure, android, ios, O365 certification, audiovisual, junior engineer, zebra, printer support, software troubleshooting, hardware troubleshooting
Top Skills Details:
Windows 10,O365,Troubleshooting,Customer service,Hardware,communication and people skills
Additional Skills & Qualifications:
- Adaptability in a rapidly evolving technology environment.
- Excellent customer service orientation, with a professional and approachable manner.
- Strong leadership skills, capable of guiding teams and influencing positive outcomes.
- Robust problem-solving skills with a proactive approach.
- Effective communication and organizational abilities.
Experience Level:
Expert Level
Benefits
;br>
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our Client is looking for a Senior technician to join their fast pace environment. They must have good work ethic, customer service, and executive support. On a day to day basis, this person will be handling level 2/3 tickets. Troubleshooting, Win 11 AND Mac support, O365, Intune Suite, Android and IOS devices. this person must have problem solving, leadership, and collaborations skills.
- Significant experience in IT support at a senior level, preferably as a Level 3 Technician.
- Expertise in Windows/Mac OS, Android/iOS, and the Office 365 suite.
- Proficiency with collaborative technologies, including Microsoft Teams and AV systems like Logitech, Neat and Crestron.
- Administrative capabilities with Microsoft Endpoint Management solutions and a strong understanding of security best practices.
We have a great relationship with this client, can get interviews set up as soon as we find candidates.
Skills:
Windows 10, O365, Troubleshooting, Customer service, Hardware, communication and people skills, intune, azure, android, ios, O365 certification, audiovisual, junior engineer, zebra, printer support, software troubleshooting, hardware troubleshooting
Top Skills Details:
Windows 10,O365,Troubleshooting,Customer service,Hardware,communication and people skills
Additional Skills & Qualifications:
- Adaptability in a rapidly evolving technology environment.
- Excellent customer service orientation, with a professional and approachable manner.
- Strong leadership skills, capable of guiding teams and influencing positive outcomes.
- Robust problem-solving skills with a proactive approach.
- Effective communication and organizational abilities.
Experience Level:
Expert Level
Benefits
;br>
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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