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Epicareer might not working properly because your browser javascript is turned off.

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JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  4. Scroll down and click on JavaScript.
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  7. Refresh the page.
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  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

IT Technician

  • Full Time, onsite
  • IT Unlock Consulting Inc.
  • On Site, United States of America
Salary undisclosed

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Job Description

Job Description

IT Unlock is at the forefront of digital transformation, leveraging our deep expertise to address multifaceted IT challenges. Whether it's applications managed services, MSP, MSSP, data management, advanced data analytics, ERP, CRM, or pioneering AI solutions, our seasoned team stands ready to architect and deliver bespoke solutions tailored to your business needs. Entrust us with your IT conundrums and experience innovation and efficiency like never before.

DEPARTMENT: IT / ERP
JOB TITLE: IT SUPPORT TECHNICIAN
IMMEDIATE SUPERVISOR:

Reporting to the IT Director, the IT Support Technician provides support and assistance for the network components of the computer systems used by the company s internal clients. They ensure the proper functioning of these systems and help maintain the security of systems and data integrity while offering technical support to all company users.

Roles and Responsibilities
  • Provide IT support to employees.
  • Ensure system application documentation is up to date.
  • Assist in the development, maintenance, and administration of the network to ensure the needs of internal clients are met.
  • Provide services, maintain, and keep an up-to-date inventory of all designated IT equipment.
  • Advise and support users on the company s software.
    • Gradually troubleshoot first-level issues.
    • Liaise with network managers for third-level issues.
  • Establish user training plans and needs; prepare, organize, and deliver approved software training courses.
  • Pay attention to data security in system operations and ensure user guides are updated.
  • Provide guidance and training to users in response to encountered issues; direct users to company procedures.
  • Organize and maintain an updated log of issues and solutions to be used by other technical support agents.
  • Install printers and perform Windows updates.
  • Provide basic technical support, particularly to less tech-savvy factory employees.
  • Onboard new employees and create user accounts via the portal.
  • Track and manage IT equipment inventory.
  • Provide comprehensive technical support to the team.
  • Ensure all equipment and IT systems are functioning properly.

RequirementsDesired Qualities
  • Resourcefulness, versatility, organizational skills, and a willingness to learn.
  • Availability and ability to execute tasks efficiently.
  • Demonstrates judgment, initiative, and creativity.
  • Good communication skills.
  • Strong work ethic.
Technical Skills
  • Good knowledge of IT systems.
  • Experience in IT support.
  • Knowledge of Office 365, Microsoft Exchange, Domain Controller, Office Suite, Ubiquity, HyperV Virtualization, VLAN, switch, NAS.
  • Strong knowledge of the Microsoft 365 suite and the portal for creating users and domains.
  • IP telephony (an asset).
Requirements
  • DEC in computer science.
  • Full-time, 5 days per week.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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