Epicareer Might not Working Properly
Learn More

Lead Technical Support Specialist

  • Full Time, onsite
  • Underground Administration
  • On Site, United States of America
Salary undisclosed

Apply on


Original
Simplified

Job Description

Job Description

Job Title: Lead Application Support Engineer

Location: Tampa, FL

Salary Range: $101,000 - $110,000

Our Client, a leader in financial services, is seeking a Lead Application Support Engineer to join their Development team. This role focuses on maintaining and providing technical support for applications in daily operations.

Key Responsibilities:

- Resolve critical application alerts and production defects

- Collaborate with internal teams on application issues

- Validate and submit audit responses

- Manage disaster recovery processes

- Identify automation opportunities

- Partner with development teams on application design

- Manage application deployment and upgrade processes

Required Skills:

- 6+ years of related experience (4+ years in Distributed Application Support)

- Experience with Java/J2EE, XML, HTML, JavaScript, NodeJS

- Proficiency in Unix, Linux, Windows, SQL/PLSQL

- Knowledge of relational databases (DB2, Oracle, Snowflake)

- Experience with monitoring tools (Splunk, HiPam, DynaTrace)

- Familiarity with cloud technologies (AWS, Azure)

- Strong problem-solving skills

Desired Skills:

- Bachelor's degree in related field

- Experience with container platforms and RedHat OpenShift

- Knowledge of scheduling tools (CA AutoSys, Control-M)

- Middleware experience (Tomcat, WebSphere)

- Messaging queue systems knowledge (IBM MQ, Oracle AQ, ActiveMQ)

- Exposure to mainframe troubleshooting and support (COBOL, JCL, DB2, CICS)

- Familiarity with mainframe scheduling

This role offers an exciting opportunity to work with cutting-edge technologies in a dynamic financial services environment. Join our client's team and contribute to maintaining critical applications that drive their business forward.

Requirements

6+ years of related experience (4+ years in Distributed Application Support)

- Experience with Java/J2EE, XML, HTML, JavaScript, NodeJS

- Proficiency in Unix, Linux, Windows, SQL/PLSQL

- Knowledge of relational databases (DB2, Oracle, Snowflake)

- Experience with monitoring tools (Splunk, HiPam, DynaTrace)

- Familiarity with cloud technologies (AWS, Azure)

Benefits

- Paid time off

- Medical, dental, vision insurance

- Life insurance

- 401k

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job