Healthcare Case Manager

Case Manager
Jeffersonville, Indiana
($19.50-25.50 USD/hour)
(Paid Training)
Highlights of the job:
Industry: Healthcare
Employment Type: Direct Placement
Benefits of this role:
Opportunity to work for one of the top pharmaceutical companies in the area!
Multiple Shift Options!
FULL TIME
A Day in the Role:

• Builds trusted relationships with patients, prescribers, client stakeholders through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients
• Manages all relationships in a manner that adheres to healthcare laws and regulations
• Perform program welcome calls to patients
• Performs post benefits investigations calls to patients and physicians explaining coverage options
• Manages all client inquiries unable to be determined by client through reporting
• Manages HCP inquiries, as applicable, pursuant to business rules
• Manages inbound calls as directed by the program-approved FAQ's
• Triage patients to internal or external resources as appropriate

Requirements:

• Healthcare experience required - unless candidate has bachelors degree & Strong customer service experience/tenure
• Medical terminology - strongly preferred
• 6 months of payer benefits experience (reimbursement, prior auth, etc), healthcare industry experience or healthcare related experience is required

Next Steps:
The TEKSystems recruiting team will reach out to you to discuss next steps in 10 business days.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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