Executive Briefing Program Coordinator

Title: Executive Briefing Program Coordinator
Duration: 6+ months
Location: Santa Clara, CA
Duties: Team:
This role will work within the Americas Executive Briefing Team, reporting directly to the Director, Briefing Program. Your focus will be driving and executing best practice event coordination, and innovation in the (EBC program). We are a fun, fast-paced team who work hard to design and execute high touch executive briefings across the region. We work with key internal and external stakeholders to collaborate and develop exceptional briefings for our customers within our Singapore Innovation Centre. These briefings deliver significant revenue generation and acceleration for our organization.

Role:
We are looking for a highly organised, goal-oriented, self-directed professional to join the team and be an active player in our EBC team. You will interact directly with sales leaders and their teams, global and regional presenters, operational teams and workplace services teams to deliver results. You will be responsible for supporting the Regional EBC Leader in Asia to deliver EBCs within the Singapore centre. Preparation of briefings, operational needs of the briefings, managing day to day logistics of centre needs and attention to detail and strong aptitude for coordination of activities for the briefing is core of the day-to-day.

You will be a self-starter who is proactive to resolve any matters that may impact the briefing outcome, you will be collegial and supporting player in the program to assist sales, assist the EBC team and become an integral member of the Singapore Innovation Centre team. Program management, event management, relationship management skills, adaptability and experience in a high-technology, dynamic environment will be an advantage to your success.

What you get to do in this role:
The person in this role should be comfortable and amendable to providing for the business needs of guests in a fast-paced environment.
Work closely with all Briefing Program Managers to establish a communication workflow and support the elements of the EBC workflow process.
Manage operations of the Singapore innovation center.
Organize and manage hospitality within the Singapore Innovation Centre.
Collaborate with onsite vendors, the Workplace and facilities team, the marketing team, the sales teams and EBC regional and global teams.
Manage all logistical requirements of briefing and meeting coordination within the center.
Work without program systems (CRM, survey generation, social media channels and O365).
Ensure EBC event schedule is delivered to all stakeholders.
Provide on-site support for events and activities within the EBC and support the broader team with hospitality requirements.
Assist with day to day operations within the local team.
Collaboration will be critical with many stakeholders involved in these larger programs of work.
You will be the conductor of the orchestrater to ensure we have clear guidance, engagement and communication across the teams.
Manage agency/3rd party vendor resources to deliver EBCs and deliverables.
Create communications to publish the success of the Innovation Centre, keep stakeholders informed and up to date on program operations.
Continually look at ongoing innovations and best practices to elevate the center experience.

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