Epicareer Might not Working Properly
Learn More

Field Technical Support Rep

  • Full Time, onsite
  • Hallmark Global Technologies
  • On Site, United States of America
Salary undisclosed

Apply on


Original
Simplified
Description:
Pearl River, NY

Job Description:
Responsibilities
Provides on-site client facing support; including installation, servicing, and repairing systems.
Quality checks operational status of system equipment before deployment.
Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
3+ of field support experience
Hardware/software installation, support and troubleshooting
Experience with Windows 10
Experience with MS Office and OS365
Configuring new PC's/notebooks via SCCM imaging
Ticket management experience
iOS device familiarity
Lift and carry up to 40lbs
Work Environment
Office environment
Walk up Kiosk support
Vending and Locker resupply

try { var fgTooltip = new FG.Tooltip({ element: $('#cf_descz'), text: "Indicate\x20the\x20type\x20of\x20location\x20where\x20the\x20AC\x20will\x20work.\x20For\x20teleworkers,\x20select\x20\u201CHP\x20Site\u201D" }).initialize(); } catch(err) {}
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job