ServiceNow CMDB Solution Architect

Responsibilities:

Design end-to-end solutions for the CMDB within the ServiceNow platform, considering the
organizations IT infrastructure, processes, and business requirements.
Develop and maintain CMDB architecture blueprints, data models, and schema designs to
ensure data consistency, integrity, and usability.
Define and implement CMDB integration strategies with other ITSM and ITOM modules, third-
party systems, and external data sources.
Define and enforce configuration management processes, standards, and policies to govern
CMDB data creation, modification, and retirement.
Lead CMDB implementation projects, including requirements gathering, solution design,
configuration, testing, and deployment.
Develop integration workflows and automation scripts to synchronize CMDB data with external
systems, databases, and cloud platforms.
Configure ServiceNow Discovery and other discovery tools to automatically populate and
maintain CMDB data.
Document CMDB architecture, configurations, and processes in technical specifications,
diagrams, and user guides.

REQUIREMENTS:
10+ years of hands-on experience as ServiceNow Administrator
JavaScript experience with Angular JS and/or ReactJS
Deep knowledge of HTML and CSS
Understanding of SOAP and REST
Proficiency in C# or C++ preferred
Experience working with PowerShell preferred
In-depth understanding of the Agile methodology
Extensive experience working with business users to understand requirements and implement
technical solutions
Experience creating and maintaining technical and architectural documentation

Knowledge of the Application Studio and the Service Portal
Ability to work successfully in a team environment as well as independently
Experience with ServiceNow Glide System API is a plus
ServiceNow Certified Application Developer is a plus
ServiceNow Certified Administrator is a plus
Incident management and CMDB experience is a plus

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