Admissions Lead

Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts.

Currently, we are hiring for the following position;

Admissions Lead

The Undergraduate Admissions, Slate and Technology Backfill reports to the Associate Director Data, CRM and Technology in Undergraduate Admissions. The position will be 50% responsible for the management of the office's Slate instance and 50% responsible for Workday Student implementation.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Daily Operations (50%)

• Provide day to day supervision and development to the Assistant Director for Data, CRM and Technology.
• Serve as the system administrator for Slate CRM; manage permissions, user-defined fields and data codes.
• Manage and maintain all online applications and inquiry forms for prospective undergraduate students, including freshmen, transfers, international, and online students.
• Create and share queries and reports as requested to support data validation and strategic operations.
• Maintain expert knowledge of Slate and student information systems (Banner or Workday Student), train staff members on system functionality, and troubleshoot admissions module issues.
• Liaise with third party vendors on technical needs and integrations.
• Interface with campus partners and academic units to provide admissions data, create forms and processes, and provide Slate training, as appropriate.

Workday Student Project (50%)

• Represents Undergraduate Admissions as a Slate subject matter expert on the Workday Student project.
• Participates in the Recruiting and Admissions Workstream for Workday Student implementation, including configuration and testing. Participates in related Workstream activities as appropriate, such as Integrations.
• Maintains complete knowledge of Undergraduate Admissions and Early College Program Slate design and integrations to inform the Workday Student implementation.
• Identifies opportunities to leverage Workday Student to improve current admission and onboarding processes and the student experience.
• Develops, executes, and tracks progress of Recruiting and Admissions test scenarios.
• Executes data mapping and data cleanup tasks.
• In conjunction with Information Technology, develops and tests reports related to Recruiting and Admissions.
• Assists with development of job aids for the Workday Student Recruiting and Admissions workstream.
• Provides training to the Admissions staff and other relevant parties to ensure successful adaptation of the Workday Student module.

QUALIFICATIONS:

Preferred qualifications include:

• Master's degree in a related field;
• Professional and leadership experience in higher education undergraduate admissions;
• Substantial experience working with student enterprise systems;
• Demonstrated expertise as a technical CRM manager;
• Strong organizational, analytical and critical thinking skills;
• Strong oral and written communication skills;
• Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community;
• Demonstrated experience maintaining a complex Slate instance and integrations with student information systems and vendors;
• Experience with Banner, Workday Student, Slate CRM and applicant management systems and data analytics modeling;
• Experience working in the public sector in a unionized environment;
• Demonstrated commitment to the creation and success of a highly diverse student population.

Interested candidates, please apply online with a detailed resume and contact information.

Thank you.

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