Manager Talent Management

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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In this role, you’ll use your expertise in performance management design, mentorship, and employee engagement to proactively improve the colleague experience and drive results for our team and HR. All candidates must have the ability to maintain a strict code of confidentiality and discretion with given access to sensitive information. This is a Remote working opportunity.

What You’ll Do

• Lead two key company-wide projects: Amex GBT’s mentoring program, and the performance management process
• Design, develop and roll-out plans to engage and inform colleagues
• Manage the communications plan including webinars, e-mails, intranet site pages and articles
• Collect data and feedback, and translate insights into action plans
• Talent review - support in the design, development and roll out of the talent review process. Align with business goals to build an internal bench of top talent
• Retention - analyze data points including exit interviews for retention insights
• Develop ongoing programs to improve colleagues’ understanding and use of company values and core competencies
• Partner with internal collaborators to design, implement, and maintain career paths
• Support organizational and ad-hoc assessment requests for talent development, including debriefing and/or one-to-one mentoring to participants
• Assist with creation and execution of developmental action plans
  
  

What We’re Looking For

• 5+ years of experience in HR or related field
• Excellent written and verbal communication skills
• Expert at organizing and prioritizing
• Experience designing, developing, and supporting organization-wide talent programs
• Passion for collaboration within a diverse, global organization
• Able to analyze and extract value from data
• Critical thinking skills
• Able to build a strong network with collaborators
• Experience with Workday talent modules a plus
  
  
  

Applicants Located in Los Angeles (LA) County: A Conditional Offer of Employment for this role is contingent upon a review of an applicant’s criminal history. The Company has good cause to conduct a review of criminal history for this specific position based on the job duties (see listed job duties above) and because the role will involve [access to confidential company information, including trade secrets and proprietary know-how; or client-sensitive information and financial records; or access to credit card data and confidential client information or data . . .]

Location

United States

The US national annual base salary range for this position is from $70,000 to $140,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• Wellbeing resources to support mental and emotional health for you and your immediate family.
• And much more!
  
  
  

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!