Remote Work/Branch Support Specialist
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Welcome to Community Financial Credit Union careers! Our organization is constantly evolving, and we strive to offer creative solutions in a challenging hiring market. Our team members play a pivotal role in the success of our organization and pave the way for us to become the best financial partner for our members.
About Us
Community Financial Credit Union is a full-service financial institution that serves anyone living, working, worshiping, or attending school in Michigan. We are a not-for-profit institution and have been in business for over 70 years!
Community Financial HQ is located in Plymouth, MI. We have 14 branches in the Metro Detroit Area well as Northern Michigan.
So, what makes Community Financial innovative and unique? Community Financial is not only the place you want to bank, but it is also a great place to work! We’ve been recognized as one of the Regional Best and Brightest Companies for the last 18 years, nationally since 2018, and became certified as a Great Place To Work in 2023.
Our Culture
At Community Financial, our purpose is to create joy and ignite Michiganders’ impossible dreams. A culture of joy and impossible dreams is a culture of belonging: belonging is the spark. Guided by our values of Relentless Care, Hustle & Grind, and Huzzah!, we create a Culture of Belonging where every team member and member feels valued, connected, supported and can be their authentic selves.
Our Opportunities
We are proud to offer a variety of professional development opportunities for our team members. From mentorships to internal growth programs, Community Financial aspires to provide team members the opportunity to reach their career goals while being their true, authentic self.
About The Role
Do you have experience providing technical support to team members?
Keep reading for additional information!
The Remote Work/Branch Support Specialist provides technical support to the credit union’s Sales branch and remote team members. This individual is their primary contact for technology-related issues.
This position has a starting hourly rate of $24.23, but your offer amount may be increased with relevant work experience and transferrable skills.
A Day in the life of a Remote Work/Branch Support Specialist can look like:
If this description appeals to you, please submit an application! A member of CFCU’s Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
About Us
Community Financial Credit Union is a full-service financial institution that serves anyone living, working, worshiping, or attending school in Michigan. We are a not-for-profit institution and have been in business for over 70 years!
Community Financial HQ is located in Plymouth, MI. We have 14 branches in the Metro Detroit Area well as Northern Michigan.
So, what makes Community Financial innovative and unique? Community Financial is not only the place you want to bank, but it is also a great place to work! We’ve been recognized as one of the Regional Best and Brightest Companies for the last 18 years, nationally since 2018, and became certified as a Great Place To Work in 2023.
Our Culture
At Community Financial, our purpose is to create joy and ignite Michiganders’ impossible dreams. A culture of joy and impossible dreams is a culture of belonging: belonging is the spark. Guided by our values of Relentless Care, Hustle & Grind, and Huzzah!, we create a Culture of Belonging where every team member and member feels valued, connected, supported and can be their authentic selves.
Our Opportunities
We are proud to offer a variety of professional development opportunities for our team members. From mentorships to internal growth programs, Community Financial aspires to provide team members the opportunity to reach their career goals while being their true, authentic self.
About The Role
Do you have experience providing technical support to team members?
Keep reading for additional information!
The Remote Work/Branch Support Specialist provides technical support to the credit union’s Sales branch and remote team members. This individual is their primary contact for technology-related issues.
This position has a starting hourly rate of $24.23, but your offer amount may be increased with relevant work experience and transferrable skills.
A Day in the life of a Remote Work/Branch Support Specialist can look like:
- Schedule support jobs and ensure that they are completed.
- Provide phone request support via the IT Hot Line help desk.
- Assist team members with general troubleshooting; phone system support/administration; network issues; and other usage of computer systems.
- Act as the primary contact for PC hardware and PC software installations for branch and remote work team members.
- High school diploma or equivalent.
- Intermediate knowledge of core systems with PC/server software and hardware.
- 5 years of experience in an IT-related field or a help-desk type position.
- 2 years of experience at a financial institution.
- Medical, dental, and vision plans
- Four weeks of PTO for all full-time team members
- Federal Bank Holidays off
- Flexible work options depending on position
- A generous 401k match
- Numerous employee engagement activities
- Community Resource Groups
- Time off for occasions such as volunteering, caregiving, and family events
If this description appeals to you, please submit an application! A member of CFCU’s Talent Acquisition Team will be in contact with you shortly!
Equal Employment Opportunity Policy
Community Financial Credit Union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.
Disclaimer
This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.
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