Area Manager

Thank you for taking the time to explore a career with Revive Med Spa. The Med Spa industry is fun, dynamic, growing, and an amazing industry to develop a career. As the leading Med Spa in San Diego with significant expansion plans, now is the perfect time to join our team!

Across our ten locations, Revive's team of nurses and physician assistants provide a wide range of non-surgical aesthetic procedures, including botox, filler and skin lasers.

We take pride in creating a positive work environment developed over 16 years where management and the corporate team work to support our patients and providers. Our culture is defined by: truth, transparency, open communication and teamwork.

We are looking for a an experienced Multi-Unit leader who is personable and excited to expand the Revive Med Spa team! The Area Manager provides leadership over three to five Revive Centers within the Northern California market. The Area Manager's direct reports will be the Center Leads (Store Manager or Supervisor). This role will require teamwork to optimize operational processes, ensuring seamless efficiency and driving continuous improvement across the target Centers.

Experience:

• 3 years of experience in an operations management role, preferably in a multi-site setting.
• Bachelor's degree in business administration or relevant field preferred.
  
  

Essential Skills and Abilities:

• Excellent interpersonal and communications skills.
• Positive attitude, friendly, creating a positive work environment.
• Dedication to high quality of patient care and efficiency.
• Do well under pressure and handle all situations in a calmly matter
• Ability to keep a professional relationship and hold team members accountable.
• Superior interpersonal and communications skills-evidenced by retention rates, client and staff feedback.
• Decisive leadership with above average judgment.
  
  

Responsibilites:

• Team Leadership: Supervise, mentor, and develop a team of managers and supervisors by fostering a culture of accountability and continuous improvement
• Communication: Excellent written and verbal communication skills; able to interact effectively with stakeholders at all levels. Prepare weekly communications to update leadership on performance and any areas for improvement
• Performance Tracking: Regularly report on Center KPIs and implement strategies to create improvements
• Operations Management: Oversee day-to-day operations across multiple stores, ensuring optimization of operations team staffing and provider staffing. Goal is to achieve a high-level of client service and team satisfaction. Center level NPI scores are tracked quarterly
• Budget Management: Manage operational budgets, monitor financial performance, and work to reduce costs while maintaining high levels of service and productivity.
• Quality Control: Ensure that all services meet quality and safety standards, addressing operational challenges and client issues promptly and effectively.
• Vendor and Client Relations: Maintain strong relationships with key stakeholders, including clients, vendors, and contractors.
• Compliance: Ensure all operations adhere to local, federal, and company regulations, including health and safety guidelines.
  
  

Requirements

• Legal documentation establishing eligibility to be legally employed in the country in which you apply.
• Ability to work Full Time (the work regularly demands in excess of 40 hours per week) which may include mornings, evenings, and 1 weekend a month.
• Physical ability to carry out the essential functions of the job including stocking shelves, checking out sales, standing or walking the entire shift, and frequent lifting up to 25 pounds.
  
  

Organizational Relationships

• Reports to VP of Operations
  
  

Salary

• All-in target $85,000 ($75,000 base + $$25,000 target bonus). Bonus will be paid quarterly.
• Benefits for Full Time employees
• 401K Eligibility & Matching
  
  

Revive Med Spa is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.