Program Manager

Program Manager

9+ Months

Hybrid (2 to 3 days/week On-site - Sacramento, CA)

Objective:

• Strategize, implement, and maintain program initiatives that adhere to organizational objectives
• Develop program assessment protocols for evaluation and improvement
• Maintain organizational standards of satisfaction, quality, and performance
• Oversee multiple project teams, ensuring program goals are reached
• Manage budget and funding channels for maximum productivity

Responsibilities:

• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives
• Identify key requirements for cross-functional teams and external vendors
• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
• Work with other program managers to identify risks and opportunities across multiple projects within the department
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders

Required skills and qualifications

• Five or more years of experience in an upper-management role, preferably in program management
• Exceptional skills in leadership, time management, facilitation, and organization
• Experience in managing stakeholders
• Working knowledge of digital marketing
• Outstanding knowledge of change management principles and performance evaluation processes

Preferred skills and qualifications

• Bachelor s degree (or equivalent) in business administration or related field
• Experience working with billing, utility background is highly preferred
• Agile / Scrum methodologies exposure is preferred
• Strong working knowledge of Salesforce CRM software
• Experience in proposal writing

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