System Administrator
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Systems Administrator / IT Enterprise Operations
The ideal candidate will have a strong background in Microsoft 365 technologies, with a focus on Microsoft Teams, Exchange Online, SharePoint, and On-Prem Active Directory. This role is dedicated to implementing, optimizing, and supporting the modern workplace that helps deliver transformative solutions to our workforce.
Responsibilities
Manage and maintain the Microsoft stack, including O365, Active Directory, Teams, SharePoint and OneDrive.
Perform day-to-day activities within M365 tenant, including managing user provisioning, shared mailboxes, distribution groups, roles, and permissions
Administer and maintain Exchange Online, including managing mailbox policies, configuring mail flow rules, and implementing email security measures.
Design, implement, and manage Microsoft Teams templates to streamline collaboration and communication across the organization
Perform day-to-day activities within Azure AD and O365 tenant, including managing user provisioning, shared mailboxes, distribution groups, roles, and permissions
Troubleshoot and resolve complex issues related to Microsoft 365 services, including network-related problems and integration challenges
Manage and configure Microsoft Teams Rooms, including advanced AV setups and integration with room booking solutions
Collaborate with cloud, application, and network administrators to ensure efficient operation of the end-user computing environment
Create extensive technical documentation for implementations, break-fix solutions, and end-user guides
Preferred
Experience with managing On-prem Active Directory
Analyze and monitor for outages, trends, and global issues with Microsoft stack applications and systems
Understanding of email authentication protocols (SPF, DKIM, DMARC)
Utilize PowerShell scripting and APIs for automation and enhancement of Microsoft 365 services
Support and contribute to the implementation of Microsoft Power Platform solutions Power Apps, Power Automate, Power BI to improve business processes
M365 Defender and Microsoft Purview experience.
Required
Bachelor s degree in information technology, Computer Science, or equivalent experience
5+ years of experience as a M365 Systems Administrator or equivalent combination of experience and education
In-depth knowledge of major Microsoft cloud-based systems including Azure AD, O365.
Experience with Azure, Intune, and M365