Configuration Management Database (CMDB) Process Owner
Salary undisclosed
Apply on
Original
Simplified
About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities
Peraton is seeking a Configuration Management Database (CMDB) Process Owner to join our team of qualified, diverse individuals. This is a remote position. The qualified applicant will become part of Peraton's United States Coast Guard (USCG) Infrastructure Managed Services (IMS) program. This program is an enterprise IT delivery service and is executed to bring innovation and modernization to the USCG enterprise IT environment, within a managed service business model. The USCG enterprise encompasses an extensive range of IT infrastructure services and has unique solution challenges to meet their mission needs. The CMDB process owner supports IT Service Management (ITSM) delivery operations by owning the processes to establish and maintain an authoritative enterprise CMDB. The CMDB serves as the single authoritative source of truth for configuration item (CI) and asset information.
Day to Day Work Responsibilities:
Own the full lifecycle management of CMDB data from record creation to final disposition.
Develop and maintain processes to ensure CI and asset data is identified, controlled, and maintained throughout its lifecycle.
Develop the CMDB data model and processes to ingest, normalize, and reconcile data into the CMDB from various sources and tools in the IT environment.
Develop both manual and automated CMDB processes with the objective of automating to the greatest extent possible.
Maintain the authoritative CMDB baseline by leveraging change enablement and audits.
Support audits to provide health checks against existing data to ensure the CMDB and automated discovery databases/workflows are consistent with the physical state of all assets and configuration items in the IT environment and vice versa.
Provide consistent and accurate information on all managed CIs and assets to support other ITIL practice areas, maximize customer value, control costs, manage risk, safe-guard property, support decision-making, and meet regulatory and contractual requirements.
Ensure the completeness, correctness, and compliance of CMDB data and records with contractual requirements.
Manage the CMDB service level agreement(s) (SLA) including the concept of operations to measure and report.
Prepare reports and deliverables, as required, to include supporting CMDB dashboards.
Maintain relationships between assets and configuration items.
Support implementation and management of solutions and tools to improve ITSM delivery operations.
Present continual service improvement ideas and recommendations for action.
#USCGIMS
Qualifications
Basic Qualifications:
Minimum of 12 years with BS/BA; minimum of 10 years with MS/MA; minimum of 16 years with High School Diploma/equivalent
U.S. Citizenship required; Must have the ability to obtain a Public Trust clearance.
Minimum of 5 years of experience in large, complex IT program organizations responsible for delivering IT enterprise managed services of similar scope and complexity to a Government agency.
Experience with developing and maintaining enterprise CMDB, or similar database, and data models.
Strong understanding of asset, configuration, and change enablement processes.
Familiarity with enterprise IT tools, solutions, and software that provide source CI and asset data to a CMDB.
Excellent technical writing and presentation skills.
Strong communicate skills, both verbal and written, and ability to work well with others.
ITIL v3 and/or ITIL 4 Foundation to align with the latest version of DESMF or ability to obtain.
Preferred Qualifications:
Familiarity with DOD IT security requirements.
Certified TBM Executive (CTBME) or ability to obtain. Target Salary Range
$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range
EEO
An Equal Opportunity Employer including Disability/Veteran.
Our Values
Benefits
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
Paid Time-Off and Holidays
Retirement
Life & Disability Insurance
Career Development
Tuition Assistance and Student Loan Financing
Paid Parental Leave
Additional Benefits
Medical, Dental, & Vision Care
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities
Peraton is seeking a Configuration Management Database (CMDB) Process Owner to join our team of qualified, diverse individuals. This is a remote position. The qualified applicant will become part of Peraton's United States Coast Guard (USCG) Infrastructure Managed Services (IMS) program. This program is an enterprise IT delivery service and is executed to bring innovation and modernization to the USCG enterprise IT environment, within a managed service business model. The USCG enterprise encompasses an extensive range of IT infrastructure services and has unique solution challenges to meet their mission needs. The CMDB process owner supports IT Service Management (ITSM) delivery operations by owning the processes to establish and maintain an authoritative enterprise CMDB. The CMDB serves as the single authoritative source of truth for configuration item (CI) and asset information.
Day to Day Work Responsibilities:
Own the full lifecycle management of CMDB data from record creation to final disposition.
Develop and maintain processes to ensure CI and asset data is identified, controlled, and maintained throughout its lifecycle.
Develop the CMDB data model and processes to ingest, normalize, and reconcile data into the CMDB from various sources and tools in the IT environment.
Develop both manual and automated CMDB processes with the objective of automating to the greatest extent possible.
Maintain the authoritative CMDB baseline by leveraging change enablement and audits.
Support audits to provide health checks against existing data to ensure the CMDB and automated discovery databases/workflows are consistent with the physical state of all assets and configuration items in the IT environment and vice versa.
Provide consistent and accurate information on all managed CIs and assets to support other ITIL practice areas, maximize customer value, control costs, manage risk, safe-guard property, support decision-making, and meet regulatory and contractual requirements.
Ensure the completeness, correctness, and compliance of CMDB data and records with contractual requirements.
Manage the CMDB service level agreement(s) (SLA) including the concept of operations to measure and report.
Prepare reports and deliverables, as required, to include supporting CMDB dashboards.
Maintain relationships between assets and configuration items.
Support implementation and management of solutions and tools to improve ITSM delivery operations.
Present continual service improvement ideas and recommendations for action.
#USCGIMS
Qualifications
Basic Qualifications:
Minimum of 12 years with BS/BA; minimum of 10 years with MS/MA; minimum of 16 years with High School Diploma/equivalent
U.S. Citizenship required; Must have the ability to obtain a Public Trust clearance.
Minimum of 5 years of experience in large, complex IT program organizations responsible for delivering IT enterprise managed services of similar scope and complexity to a Government agency.
Experience with developing and maintaining enterprise CMDB, or similar database, and data models.
Strong understanding of asset, configuration, and change enablement processes.
Familiarity with enterprise IT tools, solutions, and software that provide source CI and asset data to a CMDB.
Excellent technical writing and presentation skills.
Strong communicate skills, both verbal and written, and ability to work well with others.
ITIL v3 and/or ITIL 4 Foundation to align with the latest version of DESMF or ability to obtain.
Preferred Qualifications:
Familiarity with DOD IT security requirements.
Certified TBM Executive (CTBME) or ability to obtain. Target Salary Range
$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range
EEO
An Equal Opportunity Employer including Disability/Veteran.
Our Values
Benefits
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
Paid Time-Off and Holidays
Retirement
Life & Disability Insurance
Career Development
Tuition Assistance and Student Loan Financing
Paid Parental Leave
Additional Benefits
Medical, Dental, & Vision Care
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job Similar Jobs
