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Sr. Business Analyst (ServiceNow APM)

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Job Description
Title: Senior Business Analyst (ServiceNow APM Module)
Location(s): Frisco TX, Kansas City MO, Atlanta GA
Duration: 6 Months
Description:
1. Facilitate workshops with Client stakeholders (Dev, Architect and Product/Process Owners) to gather detailed requirements for application rationalization, ensuring that all business, technology, and cost perspectives are captured in the APM solution.
2. Collaborate with technical teams on APM architecture and solution design. Ensure that business requirements are translated into functional specifications for ServiceNow APM implementation.(Requires hands-on experience of ServiceNow APM Module)
3. Conduct data analysis and portfolio assessments, providing insights on application cost, risk, and business fit, to guide decision-making in the rationalization process. Experience in creating dashboards/reports in ServiceNow and user stories for development.
Certifications : ServiceNow Certified System Administrator (Mandatory), Additional CIS(Certified implementation Specialist) APM or other CIS certifications.
Notes:
Prefer candidates local to one of the above locations.
Hybrid role requiring 3 days onsite for local candidates.
Fully remote option will be considered for exceptional candidates but some travel may be involved.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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