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ON-SITE - IT Specialist - HBITS-06-13644

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Job Title: IT Specialist

Job Id: HBITS-06-13644

Location: Albany, NY, 12237

Duration: Long-term

Job Description:

  • 24 months experience managing support requests on a Level 2 help desk.
  • 24 Months experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS.
  • 30 months experience utilizing VMware vSphere to support virtual desktops including linked clones.
  • 30 months experience using LanSweeper, Remote Desktop and Active Directory, all three are required
  • 24 months experience using ITSM service desks.
  • 30 months experience configuring and installing Windows based hardware, peripherals, network printers and thin clients.
  • 30 months experience using SCCM to create and apply images.
  • 30 months experience supporting Lotus Notes.
  • 12 Months experience with the installation and support of Office 2016 in an enterprise environment.
  • 12 months experience troubleshooting Windows 10 OS and applications.

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Agency: NYS Department of Health

Project: Facility Application and Management System

Detailed Job Description: Desktop support position that will respond to all service requests and document the details of a user request or issue.

Max: SEVEN 32.800.2838

Kevin:- SEVEN 32.800.2373

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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