Technical Manager | Remote

Key Skills

AWS; EC2; IAAS; SRE; TERRAFORM

Job Description:

The role is responsible for the research, analysis, design, creation, and implementation of property-based products and services that contribute to establishing new service offerings in the public cloud space. This role will also make "build vs. buy" decisions regarding service offerings. A team of infrastructure engineers (compute, storage, capacity) will develop the design and engineering specs, architecture patterns, and operational requirements to support Client's business applications across public clouds. Once these specifications and standards are defined, this team will lead the operational service provider to execute across 8,500+ properties.

Responsibilities:

• Provide leadership, oversight, governance, and strategic direction for infrastructure services to enable IT service delivery.
• Define the Client's infrastructure architecture and governance model.
• Provide technical leadership, oversight, standardization, and validation of the effectiveness of the enterprise infrastructure environment.
• Research, design, and implement high-performing, standards-based, highly available, and secured software components that deliver required business functionality.
• Educate internal and external users on best practices for operating and supporting technology.
• Develop documents focused on how services will be leveraged in the solution architecture.
• Participate in the evaluation and selection of infrastructure-based products.
• Work closely with the EA team to ensure alignment with strategic plans.
• Institute governance based on best practices and alignment with major initiatives.
• Lead analysis of the current environment to detect critical deficiencies and recommend improvements.
• Lead analysis of technology industry and market trends to determine their impact on infrastructure architecture.
• Support solution and domain architecture by providing architecture direction on technology, software, and infrastructure for projects in the delivery lifecycle.
• Consult with architecture teams to identify when technical architecture modifications are needed.
• Oversee the documentation of all architecture design and analysis work.
• Define, design, implement, and promote standard configuration and change management processes and practices.
• Collaborate with project managers and business unit leaders on enterprise-wide projects.
• Act as a leader and advocate of technology management, including coaching, training, and career development for staff.
• Liaise with vendors to select products or services that best meet company goals.
• Develop and promote technology management methodologies and standards.
• Define requirements for Client's Infrastructure Engineering and Service Providers.
• Implement appropriate tools, software, applications, and systems to support technology goals.

Candidate Profile:

Required:

• 8+ years in an IT operational role supporting mission-critical solutions or applications, with 5+ years of leadership experience in an infrastructure organization.
• Bachelor s degree in IT-related fields or equivalent combination of education, experience, and training.
• 3+ years of experience providing operations and sustainment support for cloud infrastructure services on Amazon, Azure, or Alibaba Cloud.
• 5+ years of experience in public clouds/virtual deployment using Amazon Web Services (AWS), EC2, or EKS.

Preferred:

• Graduate degree in a technical discipline.
• Strong diagnostic skills for identifying and classifying malicious bot traffic.
• Experience in modern operating models like Site Reliability Engineering (SRE).
• Experience in system engineering for servers, storage, and networks.
• Familiarity with large-scale cloud infrastructure, including network architectures, DNS, TCP/IP protocols, and SSL/TLS ciphers.
• Understanding of observability tools such as Splunk, Dynatrace, and others.
• Data analysis and data-driven decision-making skills.
• Ability to design a global end-to-end architecture that supports high service availability.
• Industry-standard operating systems such as Microsoft Windows and Red Hat Enterprise Linux.
• Experience in core enterprise applications or application development tools.
• Experience in developing, implementing, and maintaining Infrastructure-as-Code (IaC), infrastructure immutability, and API-driven infrastructure.
• Experience with agile methodologies, Terraform, and harness.
• Familiarity with contractual languages for IaaS, PaaS, and SaaS support.
• Experience with Docker Containers, Jenkins, Container Orchestration, and modern application PaaS solutions.
• Supported infrastructure for retail and/or hospitality businesses.
• Experience in developing and implementing strategic IT technologies and related processes, procedures, and decision support.
• Experience with business requirements gathering and analysis.
• Experience in researching emerging technologies, trends, standards, and products.
• Experience in developing technology roadmaps and strategies.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.