Veeva Data Entry Specialist

Job Description:

• Hourly pay based on experience and location.
• 6-month contract - (potential to convert based on performance & budget). (100% remote working M-F 7AM-4PM CST)

Responsibilities include:

• Perform quality review of external providers' reconciliation tasks for clinical and post-marketing (medical information, product complaints, and third-party vendor) cases.
• Clearly and succinctly communicates information to customers verbally and in writing.
• Demonstrates a high level of customer service to both internal and external customers.
• Mailbox management, including overseeing shared mailbox activities.
• Utilizes judgment skills to identify issues that impact the workflow.
• Demonstrates functional and technical knowledge and skills to perform the job at a high level of accomplishment.
• Uses rigorous logic and methods to solve difficult problems with effective solutions.
• Identifies gaps and areas that need improvement and communicates and/or implements recommendations/changes.
• Contribute input for key documents: Knowledge Zone Articles, PV Guidelines, and SOPs
• Support/perform Late Case Investigation activities.
• Perform tasks outside one's own area of responsibility to help with departmental needs.
• Effectively prioritizes and manages own time to complete assigned tasks.

Qualifications:

• Minimum HSD/GED required.
• Minimum 1 year experience with data entry and Veeva/Vault, or any other large ERP database experience.
• Attention to detail, time management, ability to multi-task, ability to work independently required.