Order Fulfillment OTC Specialist

Join our team as an Order Fulfillment Specialist and play a crucial role in managing and executing the order process from start to finish. You'll interact directly with our B2B customers, ensuring their needs are met with precision and professionalism. If you thrive in a dynamic environment, have experience with SAP, and possess strong problem-solving skills, this is your opportunity to make a significant impact. Collaborate with cross-functional teams, resolve challenges proactively, and contribute to our success in delivering top-tier service to our clients. Apply now to be a part of a high-performing, customer-focused team!

salary: $20 - $35 per hour

shift: First

work hours: 7 AM - 4:30 PM

education: High School

Responsibilities

• Oversee the entire order entry and fulfillment process in SAP, ensuring orders are processed accurately and on time while adhering to established procedures and service levels
• Proactively engage with customers, address inquiries, resolve order-related issues, and maintain strong relationships by understanding their needs and providing tailored solutions
• Collaborate with internal teams (Sales, Logistics, Production, etc.) to ensure smooth order fulfillment, resolve delivery issues, and implement commercial strategies
• Create, release, and manage customer-facing documents, including invoices, credit/debit notes, and routine order-related documentation, ensuring accuracy and compliance
• Track and report on key operational KPIs, such as order confirmation times and order accuracy, while performing regular checks to ensure all processes are adhered to and issues are promptly addressed
  
  

The Essential Functions Of This Role Include

• working in a smoke free environment
  
  

Skills

• SAP (3 years of experience is required)
• Order Fulfillment (3 years of experience is required)
• Order Processing
• B2B Customer Service
• Analytical Thinking
• CRM (3 years of experience is required)
• Account Management
• Verbal Communication
• Order Entry (3 years of experience is required)
• Invoices
  
  

Qualifications

• Years of experience: 3 years
• Experience level: Experienced
  
  

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Join our team as an Order Fulfillment Specialist and play a crucial role in managing and executing the order process from start to finish. You'll interact directly with our B2B customers, ensuring their needs are met with precision and professionalism. If you thrive in a dynamic environment, have experience with SAP, and possess strong problem-solving skills, this is your opportunity to make a significant impact. Collaborate with cross-functional teams, resolve challenges proactively, and contribute to our success in delivering top-tier service to our clients. Apply now to be a part of a high-performing, customer-focused team!

salary: $20 - $35 per hour

shift: First

work hours: 7 AM - 4:30 PM

education: High School

Responsibilities

↵

• Oversee the entire order entry and fulfillment process in SAP, ensuring orders are processed accurately and on time while adhering to established procedures and service levels
• Proactively engage with customers, address inquiries, resolve order-related issues, and maintain strong relationships by understanding their needs and providing tailored solutions
• Collaborate with internal teams (Sales, Logistics, Production, etc.) to ensure smooth order fulfillment, resolve delivery issues, and implement commercial strategies
• Create, release, and manage customer-facing documents, including invoices, credit/debit notes, and routine order-related documentation, ensuring accuracy and compliance
• Track and report on key operational KPIs, such as order confirmation times and order accuracy, while performing regular checks to ensure all processes are adhered to and issues are promptly addressed
  
  

The Essential Functions Of This Role Include

• working in a smoke free environment
  
  

Skills

• SAP (3 years of experience is required)
• Order Fulfillment (3 years of experience is required)
• Order Processing
• B2B Customer Service
• Analytical Thinking
• CRM (3 years of experience is required)
• Account Management
• Verbal Communication
• Order Entry (3 years of experience is required)
• Invoices
  
  

Qualifications

• Years of experience: 3 years
• Experience level: Experienced
  
  

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.