Associate Chief Operating Officer

Associate Chief Operating Officer (ACOO), Jackson Memorial Hospital, Full Time, Days

Jackson Memorial Hospital

Department: Jackson Memorial Hospital Administration

Address: 1611 NW 12th Ave, Miami, Florida, 33136

Shift details: Full-Time, Days

Why Jackson:

Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial – located in the heart of the City of Miami – has been ground zero for some of the world’s greatest medical breakthroughs and important moments in South Florida. We’ve grown into one of the nation’s largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world’s most skilled and highly regarded multidisciplinary team of healthcare professionals.

Professional Summary:

• The Associate Chief Operating Officer reports directly to the Chief Operating Officer, JMH.
• The position is responsible for providing administrative oversight, planning, organizing, and leadership for all aspects of the ancillary operations including clinical, financial, environmental management, daily operations and patient experience.
• Partners with hospital executive/senior leadership team to ensure performance expectations are developed, tracked and achieved.
• The incumbent attends executive meetings and is involved directly or indirectly in the decision making process around confidential executive decisions.

Duties & Responsibilities:

• Provides a leadership framework for planning, directing, coordinating, and improving ancillary services that are responsive to the needs of stakeholders including physicians, patients, families, employees, union partners, payers, and relevant agencies.
• Develops operational and financial performance metrics by efficient utilization of resources of assigned area.
• Partners with hospital senior leadership team for successful deployment, growth initiatives, service, quality and financial sustainability of ancillary operations in assigned areas.
• Communicates issues identified by leadership team and front line staff related to initiatives. Recommends improvements to hospital facilities and services including new program development, construction and purchase of capital equipment.
• Supports, executes, and monitors Process Improvement projects to drive enhanced business results. Facilitates timely, effective communication and collaboration among departments.
• Maintains up-to-date knowledge of developments affecting divisional operations in local, state and federal legislation.
• Manages single professional practice standards for JHS.
• ·Informs the COO on the status of operations and provide support in developing and implementing long-range strategic and cooperation plans which support the JHS philosophy and mission statement. Assist in preparation of annual budget.
• Undertake special projects at the request of the Chief Executive Officer. Attracts, develops, engages and retains strong talent to achieve business results.
• The leader understands and adheres to JHS compliance standards as they appear in the Code of Conduct, Compliance Policies, and all other JHS Policies and Procedures and supports the commitment of JHS in adhering to federal, state and local laws, rules and regulations governing ethical business practices for health care providers by demonstrating knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family and organization information.
• The leader further understands that JHS is committed to its role in preventing health care fraud and abuse and complying with applicable state and federal laws related to health care fraud and abuse.
• This commitment is supported and enabled through an anonymous hotline which serves as one of several mechanisms for reporting suspected fraud, waste and/or abuse, as well as other compliance related issues.
• The leader to report through any of the reporting mechanisms (e.g., anonymous hotline, supervisor, Compliance Officer) any suspected health care fraud, waste and/or abuse as well as other compliance-related issues.
• Role models behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs other related job duties as assigned.

Required Experience:

• Generally requires 7 to 10 years of related experience. Leadership experience is required. Hospital experience highly preferred.

Education:

• Bachelor's degree in related field is required. Master's degree is required.

Skills:

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Skill in monitoring/assessing the performance to make improvements or take corrective action.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to plan, implement, and evaluate programs.
• Ability to establish goals and objectives. Ability to recognize, analyze, and solve a variety of problems.

Credentials:

• Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.