Software Implementation Analyst
Salary undisclosed
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Description
We are offering an opportunity for a Software Implementation Analyst to join our team, based in Boca Raton, Florida. This role primarily focuses on customer success and technical implementations in the B2B SaaS industry. The successful candidate will be responsible for implementing software solutions and managing customer relationships.
Responsibilities:
Lead multiple software implementation projects, ensuring each is delivered efficiently and meets the needs of all stakeholders
Utilize specific technical skills including Atlassian Jira, Citrix Technologies, Cloud Technologies, IBM, and Linux Technologies to deliver solutions
Apply strong critical thinking skills to continuously improve our implementation process
Utilize CRM systems for reporting, integrations, and automations
Use exceptional communication skills to simplify complex concepts for audiences of all levels
Contribute to customer success management by resolving customer inquiries and maintaining accurate customer records
Utilize knowledge of Agile Scrum and other project management methodologies to ensure smooth delivery of projects
Leverage business intelligence (BI) tools and techniques to inform decision-making across projects
Demonstrate a passion for the industry, creating excitement and momentum among stakeholders.
Requirements
Proficiency in Atlassian Jira
Experience with Citrix Technologies
Knowledge of Cloud Technologies
Familiarity with IBM systems
Proficiency in Linux Technologies
Experience with AB Testing techniques
Knowledge of Active Directory
Proficiency in Agile Scrum methodologies
Familiarity with various Backup Technologies
Ability to create and understand Business Requirement Documents
Experience with CRM systems
Knowledge of Business Intelligence (BI) tools
Strong customer success and management skills.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are offering an opportunity for a Software Implementation Analyst to join our team, based in Boca Raton, Florida. This role primarily focuses on customer success and technical implementations in the B2B SaaS industry. The successful candidate will be responsible for implementing software solutions and managing customer relationships.
Responsibilities:
Lead multiple software implementation projects, ensuring each is delivered efficiently and meets the needs of all stakeholders
Utilize specific technical skills including Atlassian Jira, Citrix Technologies, Cloud Technologies, IBM, and Linux Technologies to deliver solutions
Apply strong critical thinking skills to continuously improve our implementation process
Utilize CRM systems for reporting, integrations, and automations
Use exceptional communication skills to simplify complex concepts for audiences of all levels
Contribute to customer success management by resolving customer inquiries and maintaining accurate customer records
Utilize knowledge of Agile Scrum and other project management methodologies to ensure smooth delivery of projects
Leverage business intelligence (BI) tools and techniques to inform decision-making across projects
Demonstrate a passion for the industry, creating excitement and momentum among stakeholders.
Requirements
Proficiency in Atlassian Jira
Experience with Citrix Technologies
Knowledge of Cloud Technologies
Familiarity with IBM systems
Proficiency in Linux Technologies
Experience with AB Testing techniques
Knowledge of Active Directory
Proficiency in Agile Scrum methodologies
Familiarity with various Backup Technologies
Ability to create and understand Business Requirement Documents
Experience with CRM systems
Knowledge of Business Intelligence (BI) tools
Strong customer success and management skills.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job Similar Jobs
