Systems Administrator

We are seeking a dynamic System Administrator with understanding on Active Directory Users and Groups- creating users, groups, organizational units, and computer objects. The ideal candidate will be proficient in writing and speaking the English language and communicate effectively.

Required Experience:

• Strong Customer Service Skills.
• Experience to work in a Microsoft Teams environment and take part in Teams Video conference meetings.
• Understanding prioritizing work based on SLA agreements.
• General understanding on Active Directory Users and Groups- creating users, groups, organizational units, and computer objects.
• Ability clearly document work performed within our Service Now ticketing platform.
• Provide Network and VPN related troubleshooting.
• Experience with Palo Alto, Juniper, and Extreme switching.
• Experience with using PowerShell Scripting.
• Ability to troubleshoot Telecom call center issues.
• Proficient in writing and speaking the English language and communicate effectively.

Preferred Experience:

• Follow procedures and documentation for fulfilling requests.
• Effectively interpret and communicate highly technical information to non-technical and technical users.

Certifications:

• Professional certifications in hardware, operating systems

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.