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Accounting/Data Entry Clerk - Entry Level

  • Full Time, onsite
  • HappyGo Travel Services
  • United States, United States of America
Salary undisclosed

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Position:Accounting/Data Entry Clerk

Location:Remote

Job Type:Full-time

About HappyGo Travel Services:HappyGo Travel Services is a leading travel agency specializing in personalized travel experiences for clients worldwide. We are dedicated to delivering exceptional customer service and creating unforgettable journeys for our diverse clientele.

Responsibilities:

Data Entry:

  • Accurately input and update client and booking information into our CRM and booking systems
  • Ensure all data entries are complete, consistent, and adhere to company standards
  • Handle sensitive client information with confidentiality and integrity

Customer Service:

  • Communicate with clients via phone, email, and chat to understand their travel preferences and requirements
  • Provide personalized recommendations and advice on destinations, accommodations, transportation, and activities
  • Handle inquiries, concerns, and complaints professionally and promptly

Booking and Scheduling:

  • Make reservations for flights, hotels, rental cars, tours, and other travel services based on client preferences
  • Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations
  • Confirm bookings and send detailed itineraries to clients

Destination Knowledge:

  • Stay updated on travel trends, visa requirements, and safety information for various destinations
  • Offer insights and suggestions for travel experiences that match client interests

Administrative Tasks:

  • Maintain accurate records of bookings, payments, and client interactions using our CRM system
  • Process payments and handle invoicing as needed

Benefits:

  • Competitive salary with performance-based bonuses
  • Remote work opportunity, allowing for flexible hours and work-life balance
  • Opportunities for professional development and training in the travel industry
  • Access to exclusive travel discounts and perks
  • Collaborative team environment with supportive colleagues

Basic Qualifications:

  • Proven experience in a similar customer service role or within the travel industry
  • Strong communication skills with fluency in written and spoken English (additional languages are a plus)
  • Proficiency in using booking platforms and CRM systems
  • Excellent problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team, with a customer-first mindset

Join us in making travel dreams a reality while providing unparalleled service to our valued clients at HappyGo Travel Services!

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