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Data Migration Field Support Technician with Microsoft 365, Microsoft Windows 10, Microsoft Office 2016 - H1s also Welcome (Only Locals)

Salary undisclosed

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Data Migration Field Support Technician supports

Boise, ID - Onsite

Travel Required

12 Months

Knowledge, Skills, and Abilities:

Experience onboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and Outlook as well as answering general user questions;

Experience migrating end user emails and documents to Outlook and OneDrive;

Experience with troubleshooting and maintaining Windows Active Directory users, computers and policies, preferred;

Experience troubleshooting with Microsoft Windows 10;

Experience troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts;

Experience with basic network (wired and wireless) configuration and troubleshooting including ping and trace route, preferred;

Knowledge of court processes and court information systems preferred;

Skill in providing excellent customer service;

Ability to travel throughout the state as needed;

Ability to communicate effectively verbally and in writing;

Ability to understand impacts of software, system, or application changes on customers;

Ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts;

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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