Pre-Sales Engineer

Title - Pre-Sales Engineer

Location - Remote

• Full Benefits
• Medical
• Dental
• Vision
• 401K match
• 28 PTO Days including company holidays

Join New Era s growing team and experience a corporate culture that promotes personal and professional development.

New Era Technology is a global IT integrator with 2,500+ employees delivering Collaboration, Cloud, Data Networking, Security, Large Venue, and Corporate AV and Managed Service Solutions to more than 9,000 customers. We are looking for team members to contribute to and deliver our mission to securely connect people, places, and information in a rapidly changing digital world. Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.

At this time we are not sponsoring any work visas.

Requirements:

The Pre-Sales Design Engineer will be responsible for analyzing project specifications and driving customer SOWs, discussions, and other documentation to prepare time, cost and labor estimates for national multi-site deployments, single-site buildouts, and maintenance programs. This position is responsible for providing the best possible solution that fits the customer's needs and is looked at as the product expert for all technical questions.

PRIMARY DUTIES include but not limited to:

• Engage with internal and external customers as the product expert and as an integral part of the sales process.
• Own and drive cabling infrastructure, design, placement, product selection, and New Era Technology provided services engagements from a technical perspective.
• Develop and engineer assigned customers scopes of work by coordinating with the sales department, assisting with New Era Technology meetings both internally and externally as needed and participating in the respective project kick-off meetings for assigned work.
• Manage multiple tasks related to assigned customers with a sense of urgency and in a timely manner with accuracy.
• Review data to determine material and labor requirements for assigned projects.
• Develop Bill of Materials for assigned projects: work with internal purchasing department and manufacturers for lowest cost pricing, compute cost factors and prepare estimates for management purposes, prepare bids, select vendors/subcontractors, and determine cost-effectiveness.
• Consult with assigned internal customers, vendors, sales, or other individuals to discuss and formulate estimates and resolve issues for assigned customer projects.
• Assist Operations personnel with understanding agreements and bid figures for assigned projects.

COMPETENCIES:

• Working knowledge of Outlook, Excel and Word
• Well versed in Excel including formatting and formula creation.
• The ability to fluidly discuss cabling infrastructure and other technology solutions New Era Technology offers with Sales and customers who have a wide range of knowledge and experience.
• Consistently demonstrate professional, positive, and approachable attitude/demeanor and discretion
• Problem-solving focus and approach

REQUIRED EDUCATION & EXPERIENCE REQUIRED:

• 2+ years of pre-sales engineering experience that is customer-facing and 5+ years experience in cabling infrastructure or technology-related fields, estimating, design or engineering.
• Experience in related industry, or equivalent, in the capacity of large-scale projects or national deployments required.
• Experience designing, configuring and engineering of infrastructure, data networks.

PREFERRED EDUCATION & EXPERIENCE:

• Experience with one or more of the following technologies: POS, Physical Security, Wireless, Voice, Audio Visual, Paging and related Services.
• Bicsi, CNCI, CompTIA, or other manufacture specific certifications
• CAD, Visio, other drawing software experience

TRAVEL: Could be up to 20% dependent on customer needs.