PRINCIPAL INFRASTRUCTURE ENGINEER | REMOTE

JOB TITLE: PRINCIPAL INFRASTRUCTURE ENGINEER

JOB DURATION: 8-12 MONTHS + EXTENSION

JOB LOCATION: REMOTE - MUST BE IN TERRITORY: ARKANSAS, INDIANA, KENTUCKY, LOUISIANA, MICHIGAN, OHIO, OKLAHOMA, TENNESSEE, TEXAS, VIRGINIA AND WEST VIRGINIA.

EXPERIENCE: 7+ YEARS

VISA: , GC-EAD,(W2/1099) CAN APPLY.

JOB DESCRIPTION:

• Provide technical support and troubleshooting, cost estimates, justifications, and recommendations.
• Produces technical documentation, support and configuration.
• Helps manage, plan, and maintain technical platforms including upgrading systems.
• Monitor system performance and install and configure hardware.
• Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage client's technology standards, architectures and best practices.
• Working independently, responsibilities include the following related to Computer, Network, Storage, Cloud and End-User infrastructure:
• Performs and leads complex infrastructure project assignments.
• Plan, research, evaluate, design and analyze performance of complex infrastructure systems.
• Provides advanced technical support and analysis, operation, administration, and troubleshooting activities.
• Adhere and advocate change management policies, incident management and trouble response scenarios.
• Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
• Lead, facilitate, and coordinate work activities of others within the work group, team or department.
• Prepare technical documentation including procedures, manuals, reports and standards.
• Review and adhere to budgeting and approval processes while partaking in annual and project planning.
• May provide training and mentoring, as well as work direction, to others on the team.

QUALIFICATIONS:

• A bachelor's degree in computer science, engineering, or a related technical field is required.
• Experience: 7 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.
• Adhere to policies, procedures, standards, codes and regulations relevant to assignments.
• Mentor and provide functional/technical leadership and work direction to staff.
• Demonstrate in-depth knowledge of client infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and problems.
• Exhibit and apply advanced proficiency in analysis, design, problem-solving, troubleshooting, resolution, communication, and customer service skills.
• The candidate we are seeking has experience with design, engineering, coordinating with installers and troubleshooting systems. Additional Skills Required:
• 4 years of video conf software engineering experience with modern tools
• Software experience in MS Teams & Zoom
• Physical hardware experience with Modern Video Conference Room Equipment
• Network and Security protocols and configurations
• Candidate must highlight specific examples of engineering/design, implementation, user education/support, and technical troubleshooting support with the 3 Technology areas listed above as they relate to Video conferencing.
• Excellent Written and Verbal Skills
• This resource will be the only layer of technical support and is responsible for user education and support - this will include supporting/interfacing with individuals at all levels of the company.
• Must be a self-starter and highly motivated

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