Customer Acceptance Tester

Job Title: Customer Acceptance Tester

Duration: 12+ months

Location: 100% Remote

Job Description:

Agreeya is Global integrator and seeking a Customer Acceptance Tester.

Overview:

Evaluates and designs testing procedures to ensure that software meets established quality standards. Develops and writes testing scripts and plans to ensure that software functions as expected. Involved with a variety of user testing. Prepares complex data sets to test logic, error handling and system workflows. Conducts testing of more complex features. Verifies fixes. Monitors and documents testing results according to required procedures. Deep knowledge of software development cycle and quality assurance methodologies
List of Tasks to be Performed:
Develop software requirement specification (SRS) documents to support functional requirements affecting the technical file specifications (Mail.dat and Mail.XML).
Manage, update, and maintain all currently supported technical specifications and guides and develop new ones as necessary in support of new or revised functionality across systems.
Customer Acceptance Testing (CAT) to provide support to review Technical Requirement Documents (TRD), develop and update test scripts, perform customer acceptance testing, perform production validation through smoke testing and functional testing, document testing outcome and provide artifacts, provide TLSC documentation and Requirement Traceability Matrix (RTM).
Provide expert personnel to meet with and participate in mail industry meetings/forums and Mailer Technical Advisory Committee (MTAC) workgroups, task groups and user groups.
Development of performance metrics to track and report status of Customer Acceptance Testing.
Automated test script development
Develop training materials, Standard operating procedures (SOP) and guides as it relates to impacted CPPP applications.
Other related duties as assigned.
Required Experience Level:
Mail.DAT and Mail.XML are fundamental to the electronic data exchange of mailing information. Experience with Mail.DAT, and Mail.XML specification is desired.
Experience eliciting and documenting business process and requirement.
Experience analyzing business processes and recommending improvements.
Experience creating manual and automated test scripts, performing customer acceptance testing or user acceptance testing; document test results, and providing test artifacts.
Experience performing production validation through smoke testing, regression testing, and functional testing; document test results, and providing test artifacts.
Experience working with data files and formats such as CSV, XML, JSON; and relational databases.
Experience with MS O365 tools: MS Excel, Word, Project, Visio, Access, Workflow
Hands-on knowledge of scripting language such as SQL, Java, Python (optional)
Experience with software test management using Agile and/or Waterfall methodology.
Software Testing certification is preferred.
Additional Required Skills/Experience
A minimum of eight (8) years experience in software development, software quality assurance/control, and/or related field;
A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred;
Able to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program;
Able to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job;
Experience training/mentoring less experienced personnel;
Extensive knowledge of and experience with formal software testing for complex software applications;
Extensive experience testing software applications, identifying/documenting defects, and working with developers and end users to resolve defects;
Extensive experience with multiple defect tracking tools (e.g. Rational, Mercury);
Extensive experience authoring software-quality-related documentation such as requirements specifications, test plans, test cases, test scripts and test reports;
Able to obtain Postal clearance;
Excellent communication skills.

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