Employment Specialist/Job Coach and Case Manager

This opening is for a Job Coach or Case Manager position, depending on theapplicant's experience level.

Full-Time (hours per week:40) Work Schedule: M-F 7:00 AM-4:00 PM

EDUCATIONAL QUALIFICATIONS:

High School diploma or equivalent. / Case Manager Qualifications include a Bachelor’s degree from an accredited college in rehabilitation, counseling, psychology, sociology, social work, or a related discipline (a combination of equivalent education and work experience may be considered).

EXPERIENCE QUALIFICATIONS:

• Minimum of One year’s experience in a rehabilitation, non-profit facility, or comparable setting in the area(s) of case management, service provision, working with individuals with various disabilities, job development, job placement, follow-up, and training
• Proficiency with Microsoft Office suite and general computer operation is required
• Experience in marketing and public relations.
• Strong working knowledge of disability management and awareness
  
  

Case Manager Qualifications

• Three or more years experience in a rehabilitation, non-profit facility, or comparable setting in the area(s) of vocational rehabilitation, non-profit facility, substance abuse, mental health counseling, service delivery, or case management
• Proficiency with Microsoft Office suite and general computer operation is required
• Working knowledge of basic case management principles
• Strong working knowledge of disability management and awareness
• Additional Preferred Qualifications: Broad knowledge base of disabilities and issues influencing those with various conditions
• Professional Certification of or equivalent certification preferred in: N/A
  
  

JOB RESPONSIBILITIES SUMMARY:

Ability to job develop and serve as an advocate for individuals with disabilities eager to obtain employment. Assist referred individuals with job placement, follow up and training. Provide case management and social service referral assistance as needed. Provide job readiness training and instruction.

Case Manager's Additional Responsibilities

Provide vocational services to individuals with disabilities ensuring they remain gainfully employed. Must be timely and detail-oriented about case management requirements. Maintain communication with referral agencies, family members, workplace supervisors, and other involved parties. Remain compliant with AbilityOne and CARF regulations and adhere to company policies related to service provision.

ESSENTIAL FUNCTIONS:

• Complete training as defined by the Phoenix Professional Development Plan
• Provide information as requested for various statistical requirements
• Maintain reporting and records as outlined by policy, referral source, and accreditation requirements
• Know current contract requirements, AbilityOne regulations, CARF standards, social security guidelines, Phoenix mission/policies, departmental goals and objectives and other sponsoring agency guidelines
  
  

Case Manager's Additional Functions

• Have a working knowledge of current contract and referral source requirements as well as CARF standards, DOL, social security guidelines, and Phoenix mission and internal policies
• As necessary develop, write, and present progress reports and discharge summaries documenting performed activities
• Complete training as defined by the Phoenix Professional Development Plan
• Represent Phoenix in the business community by involvement in civic and professional organizations
• Provide information as requested for various statistical requirements
  
  

SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:

Employment Specialist/Job Coach (PWI/Supported Employment)

Employment Specialist/Job Coach (Employee Support Services)

Case Manager: Educational Services

Case Manager: Vocational Evaluation

Case Manager: Employee Support Services

Case Manager: AbilityOne Employment

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Adequate ability for conversation, telephone use, and emergency information systems
• Ability to be independently mobile on all surfaces and situations
• Ability to move safely about the work area
• Ability to retrieve items from high and low areas
• Ability to perceive size, discrimination, temperature, shapes, and/or textures
• Physical stamina to work at least 8 hours per day
  
  

EMOTIONAL CAPACITIES:

• Must be able to change routine positively
• Must be able to follow through on assignments independently
• Must have good organizational skills
• Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time
• Must possess effective oral and written communication and interpersonal skills
• Must be able to maintain confidentiality
• Must have stable work behaviors daily
• Must have adequate individual coping skills
• Must be able to maintain good work attendance
• Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
• Must be able to exercise good judgment to maintain a safe work environment
  
  

NON-ESSENTIAL FUNCTIONS:

• Other duties as assigned
  
  

RATE OF PAY: TBD

Phoenix is an equal-opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, "are encouraged to apply.”

All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority, or in another protected group. We are a Drug-Free Workplace.

Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration.

Condition of employment may include compliance with infection prevention protocols recommended by CDC, OSHA, and other regulatory agencies.

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