ASSOCIATE VICE PRESIDENT OF IT

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Description

We are seeking an experienced and dynamic Associate Vice President (AVP) of IT to lead our IT department. The AVP of IT is responsible for overseeing the day-to-day operations of the IT department and ensuring that the organization's technology infrastructure is aligned with its business goals. This includes managing the IT team, developing, and implementing IT policies and procedures, and ensuring the security and reliability of the organization's systems and data. The AVP of IT must have strong technical skills, as well as excellent leadership and communication abilities. They must be able to work collaboratively with other departments and stakeholders to identify technology needs and recommend solutions that support the organization's objectives. The ideal candidate will enhance organizational efficiency, foster innovation, and drive growth in a dynamic, results-driven environment.

Requirements

• Lead the IT Team (part of the larger Technology Team), including hiring, budgeting, strategic planning, change management, and conflict resolution.
• Collaborate with cross-functional teams to identify technology needs and recommend solutions that align with business goals.
• Support Enterprise system deployments and application roll outs with standard specifications, service management, and change management principles.
• Lead development of specifications for IT procurements for enterprise software, hardware, and services, optimizing procurement processes for efficiency and cost-effectiveness as well as IT vendor management.
• Direct all enterprise database projects including automation/reporting/monitoring needs, including developing and maintaining scripts and managing an updated data architecture to secure all company data, ensuring regular backups, updates, security, and integrity.
• Document, test, and codify the museum’s data center backup strategy and disaster recovery plans.
• Lead identity management automation in partnership with the IT Operations Manager.
• Direct execution of new digital storage design and support structure.
• Collaborate with Senior Management to identify and prioritize technology initiatives that will drive business growth and support effectively multi-site operations.
• Develop annual IT budget, ensuring cost-effective solutions and maximized technology investments.
• Stay current with industry trends and advancements in technology and assess their potential impact on the organization.
• Build and maintain strong relationships with key stakeholders, both internal and external, to ensure the alignment of technology initiatives with business objectives.
• Negotiate with service and equipment providers to obtain favorable cost and other benefits, related to software and licenses
• Perform other duties as assigned.
  
  

Technical Skills

• Management of technical specialists and comfortability in explaining and/or demonstrating technical processes in simple language.
• Familiarity with Active Directory and/or other identity management and privileged identity management systems.
• Experience with Microsoft 365 administration, including Entra and Azure.
• Familiarity with server systems, backup procedures, and monitoring tools.
• Strong knowledge of scripting (PowerShell, R, Python, etc.) for automation and system monitoring.
• Knowledge of database administration with the ability to secure and restore databases according to recovery time, business requirements, and retention policies.
• Command line interface (CLI) proficiency for system administration and troubleshooting.
• Ability to configure and manage virtual machines and cloud-based applications.
• Relevant certifications such as Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Modern Desktop Administrator, CompTIA Network+, or equivalent certifications are a plus.
  
  

Qualifications

• Bachelor’s degree (or higher) in Computer Science, Information Technology, or a related field is preferred. Relevant certifications may be considered in lieu of a degree.
• At least 8-10 years of experience in IT operations, system administration and support.
• Proven leadership in managing a team of IT professionals.
• Broad expertise in technical support, business continuity, QA/QC, and system and database administration in a large-scale data environment.
• Experience in developing and implementing IT policies, procedures, and standards for regulatory compliance and organizational efficiency and optimization.
• Experience in overseeing the deployment of enterprise applications to a vast user base.
• Familiarity with ITIL v4 (and above) framework preferred.
  
  

Other Requirements

• Flexibility to perform occasional off-hours system maintenance and support. Able to work hours that may extend outside of the typical 40-hour work week, including weekends and evenings, to complete tasks and meet deadlines.
• Ability to research problems quickly and resolve issues with minimal direct supervision.
• Ability to communicate technical issues in non-technical terms understandable to management and staff without information technology expertise.
• Ability to work on multiple projects simultaneously, frequently with short immediate deadlines. Strong customer service, time management, conflict resolution, and problem determination/resolution skills.
• Ability with work smoothly and effectively with outside vendors and consultants employed by the Museum in the field of information technology.
  
  

In addition to offering competitive wages, the Museum’s benefits package includes:

• Medical insurance – 2 plan options; Museum pays 75% of premium
• Dental and vision insurance
• Flexible spending account
• 401(k) – Museum matches 50% of employee contribution up to 6%; employer contribution full vested after 3 years of employment
• Life insurance and AD&D - $15,000 policy employer paid; additional life and AD&D available
• Long term disability insurance
• Paid vacation and sick leave, 10 paid holidays per year
• Free parking
• Tuition assistance and professional development
• Employee assistance program
  
  

The National WWII Museum is an equal opportunity employer and seeks diversity in its workforce. We are dedicated to a policy of non-discrimination in employment on any basis including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.