Information Technology Asset Manager - HYBRID

Company and Role:

Dedicated Tech Services, Inc. (DTS) is an award-winning IT consulting firm. We now have an opening for an IT Asset Manager in Harrisburg, PA.

Highlights and Benefits:

• Remote for now, will move to hybrid in near future
• W2 hourly pay rate up to $46/hr. or salaried equivalent
• Friendly, collaborative, fast-paced work culture
• Interview with the client via MS Teams!
• Start ASAP!
• Direct W2 hourly or salaried applicants only (no corp-to-corp subcontractors, third parties, or agencies)
• Paid time off and holidays for salaried employees
• 401K, billable bonus, and health, life, vision, dental and short-term disability insurance options for all
• DTS is a proud Women Business Enterprise (WBE) and Woman Owned Small Business (WOSB)!
• Check out our benefits and company information at !

Job Description:

We are hiring an experienced IT Asset Manager to work for us as our direct, W2 salaried or hourly employee. You will work for our client in Pennsylvania in a potential long-term, multi-year contract position. You will:

• Work remotely to start and move to hybrid in the near future.
• Serve as the back-up Asset Manager.
• Develop and implement processes and procedures for tracking and analyzing software, hardware, and equipment through the lifecycle.
• Provide day to day operational and maintenance support of production issues, troubleshooting/debugging and resolving of issues related to Asset Management module in Remedy and ServiceNow.
• Conduct annual inventory audit and develops processes and procedures for consistency.
• Perform bulk uploads of asset data.
• Identify and performs audits on asset data.
• Develop and maintain asset related foundation data.
• Develop asset reports for users and management.
• Create user accounts, site information, hardware and product categorizations and support groups.
• Participate in user acceptance testing.
• Manage fixed and floating licensing for Asset Management Module
• Create end user documentation.
• Develop and conduct training.

Required Skills and Experience:

• 5 years as an IT Asset Manager
• ITIL Foundation Certification
• Minimum of 2-4 years' experience with BMC Remedy (version 20.02), or equivalent ITSM tool
• Strong working knowledge of the CMDB and Asset Management methodology, tools, terminology, and industry best practices
• Excellent communication skills listening, verbal and written, including meeting management and facilitation.
• Excellent organization skills with proven ability to manage multiple assignments and priorities successfully, delivering with high quality.
• Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles
• Proficient using all Microsoft applications (Word, Excel, Outlook, and Teams)

Those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.

Dedicated Tech Services, Inc. is an Equal Opportunity Employer

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