IT & Network Support Analyst (Onsite)
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Systematix is currently looking for an IT & Network Support Analyst to support the implementation of a technical environment in our client s new premises.
ABOUT THE PROJECT
Our client is one of the world s leading Life Sciences companies, with offices around the globe. Working as IT Support Analyst, you will be responsible for providing Level 1 and 2 deskside support and Network support for IT Operations for all relevant IT infrastructure, systems and applications.
ABOUT THE RESPONSIBILITIES
- Providing user and administrative support for desktop and local server systems.
- Providing technical guidance to users and management for desktop support and local server systems.
- Assisting Supervisor in development of desktop support and local server systems strategy.
- Performing maintenance and troubleshooting of all relevant hardware and software.
- Implementation and support of network operating systems and services.
- Configuration, installation & deployment of all PC s and PC related peripherals.
- Configuration, installation, deployment & support of desktop management suite.
- Supporting local manufacturing systems.
- Developing and maintaining appropriate desktop and server related procedures and ensure these procedures are enforced.
- Developing & maintaining appropriate disaster recovery procedures.
- Developing a working knowledge of department specific applications.
- Keeping abreast of technical aspects of PC-LAN computing environment.
- Performing system analysis and utilization reports as required.
ABOUT THE QUALIFICATIONS
- Associate s Degree in Information Technology (or equivalent)
- Up-to-date professional IT certification
- 3+ year experience of providing end user desktop support
- 3+ year experience of PC applications / operating systems / hardware
- Good knowledge of IT hardware and associated peripherals
- Strong knowledge of network protocols (TCP/IP, DNS, DHCP, HTTP/S, FTP, etc.).
- Experience with firewalls, routers, switches, and VPN configurations.
- Familiarity with Active Directory (AD), O365, and cloud platforms such as Azure or AWS.
- Knowledge of network security practices, including firewalls and anti-virus software.
- Good knowledge of Microsoft operating system and Office applications
- Ability to use technical documentation and diagnostic tools to solve hardware and software problems
- Ability to perform risk assessments.
- Ability to work as part of a team
- Good judgment and strong analytical skills as well as follow-up and organizational skills
- Strong written and verbal communication skills
ABOUT THE ROLE
This is a 3-month contract role to be performed at our client s site in the Los Angeles area.
APPLY NOW
If you are interested in finding out more please contact us or submit your resume to
ABOUT SYSTEMATIX
Systematix is a Global Consulting and Resourcing firm head quartered in Canada with offices across North America and the United Kingdom. We provide the highest caliber consulting solutions to a diverse client base that includes all levels of Government and all Private Industry sectors.
Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. At Systematix, we don t just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhance our workforce and bring value to our community. Systematix Technology Consultants Inc has adopted the Employment Equity Policy to promote the full participation and advancement of members of the designated groups (women, indigenous peoples, members of visible minority groups, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act in the Systematix Technology Consultants Inc workforce.
