Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

IT Technical Support Professional

Salary undisclosed

Apply on

Dice
Original
Simplified

Overview:

Our client, a US Fortune 250 company and a global Medical technology corporation serving customers in Clinical Labs, Health care research & Pharmaceutical industry, seeks an accomplished IT Technical Support Professional.

*** Candidate must be authorized to work in USA without requiring sponsorship ***

******************************************************************************************

*** Location: 100% Remote (San Diego, CA 92130)

*** Duration: 12+ months with Temp to Perm possibility

Job Overview:

Technical Customer support resource is responsible for creating IT, security, and technical content, with the ability to manage and prioritize multiple projects and work with cross-functional teams by the highest quality standards for commercial excellence. This role supports the IT needs of the US Region Sales and HIT teams for responses to technical questions related to the MMS solutions including Alaris, Pyxis, and HealthSight platforms. Requests may be full technical assessments, RFPs, contract language, general customer questions or other technical support as needed.

The position reports to the Senior Manager, Technical Marketing, US Region MMS, and will require close cross-functional collaboration with the US Region RFP Team, R&D, Technical Product Management, Product Security, Information Security, Data Privacy, Contracts, Legal and GCS technical teams.

Responsibilities:

  • Providing technical support responding to the customers, attending calls.
  • Have in-depth knowledge of the function, features and technical requirements for implementation of MMS solutions.
  • Coordinates and completes the writing of technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits.
  • Develop strong internal relationships with the technical Subject Matter Experts (SMEs) including the platform development teams and Global Marketing teams.
  • Maintain training to remain current with knowledge depth on new versions and product releases.
  • Consistently provide timely and accurate responses to avoid undue risk or lost opportunities for the company.
  • Collaborate with the HIT team to deliver technical training to support MMS solutions and product releases
  • Review product release content from platform and commercial teams to ensure technical details are complete to support IT customer conversations
  • Works cross-functionally with product and information security to ensure product security whitepapers security are current and available with product releases

Required Skills:

  • Cloud experience or certification
  • Technical Support Technical trainings.
  • Demonstrated ability to multitask and balance competing priorities to meet deadlines.
  • Excellent writing skills, the ability to assimilate technical information from various sources into an accurate, customer-facing response.
  • Driven by desire to assist and support.
  • Strong customer-centric perspective.

Education/Degree Preferred: Bachelor s degree preferably in a technical field, or equivalent experience.

*****************************************************************************************************

Recruiter

Sam

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs