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Jobs or company...

Asset Manager- Mostly Remote

Salary undisclosed

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Dice

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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Title: Asset Manager- Mostly Remote

Location: Harrisburg, PA, USA

Length: Long term

Restriction: W2 or C2C

Description:

*** Very long term project Long term - usually goes for 3+ years***Webcam interview*** ***Mostly Remote*** *** *

There are times where on-site work\meetings are necessary so candidate should be with an hour commute to Harrisburg. A lot of training will go into this position, so management doesn t want to select someone that travel will become an issue for.***

Description of Duties:

  • Serve as the back-up Asset Manager.
  • Develops and implements processes and procedures for tracking and analyzing software, hardware, and equipment through the lifecycle.
  • Provides day to day operational & maintenance support of production issues, troubleshooting/debugging and resolving of issues related to Asset Management module in Remedy and Service Now.
  • Conducts annual inventory audit and develops processes and procedures for consistency.
  • Performs bulk uploads of asset data.
  • Identifies and performs audits on asset data.
  • Develops and maintains asset related foundation data.
  • Develops asset reports for users and management.
  • Creates user accounts, site information, hardware and product categorizations and support groups.
  • Participates in user acceptance testing.
  • Manages fixed and floating licensing for Asset Management Module.
  • Creates end user documentation.
  • Develops and conducts training.

Skills:

  • ITIL Foundation Certification
  • At least 5 years experience as an Asset Manager
  • Minimum of 2-4 years experience with BMC Remedy (version 20.02), or equivalent ITSM tool
  • Strong working knowledge of the CMDB and Asset Management methodology, tools, terminology, and industry best practices
  • Excellent communication skills listening, verbal and written, including meeting management and facilitation.
  • Excellent organization skills with proven ability to manage multiple assignments and priorities successfully, delivering with high quality.
  • Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles
  • Proficient using all Microsoft applications (Word, Excel, Outlook, and Teams)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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