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CMDB Configuration Analyst

  • Full Time, onsite
  • Vega Consulting Solutions
  • Remote Hybridmust be local to the metro dc area, United States of America
Salary undisclosed

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***Only candidates eligible for direct Perm employment will be considered for this role Candidates will be required to support East Coast work hours. candidates must be located in PA, MD, DC, VA or WVA.

NOT A DEVELOPER POSITION - THIS IS ServiceNow CMDB Process Engineer CTH position.

Vega Consulting Solutions, Inc. is hiring a ServiceNow CMDB Technical Analyst or Process Engineer for a 12 month contract to hire job opportunity. Seeking candidates that are eligible for direct perm employment for our direct client.

Job Requirements:

  • 6+ years' combined experience in Configuration Management in an IT operations, managed services, or service delivery environment.
  • Must have served as a CMDB Process Lead, established integrated and systematic processes in support of related Configuration Management processes.
  • Expertise in the Configuration Management processes and methods. Plan, manage, and coordinate the full lifecycle in a high interoperability IT environment. Empower CMDB stakeholders utilize and leverage the CMDB database and associated processes.]
  • Maintenance: Provides technical support and problem resolution for customer inquiries regarding the new and existing data analytics, policy, process, standards, and best practices related to Configuration Management.
  • Communication: Develops partnerships with the consumers of the data analytics to understand business needs. Trains on provided reports and dashboards, policy, process, standards, and best practices.
  • Bachelor s degree in computer science, Data Analytics, Business Management, Accounting, Finance, Process Improvement or similar field of study, or equivalent job experience.
  • Information Technology Infrastructure Library (ITIL) 3 or 4 Certification preferred, or equivalent experience. Preferred:
    Certified System Administrator (CSA)
    Certified Implementation Specialist (CIS) Discovery

Top 5 Required Skills:

  • ServiceNow CMDB, Discovery, CSDM, Platform knowledge (foundational)
  • ITIL and ITSM Processes
  • Attention to Detail, Analytical Skills
  • Communication and Collaboration
  • Problem Solving and Troubleshooting

If you have the CMDB expertise for this contract to Hire job opportunity, please select Apply Now and a Vega Consulting Staffing Specialist will reach out to you.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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