Intern, Continuous Improvement (LCS)

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Internships within Lifecycle Services (LCS) provide unique opportunities to develop your engineering, analytical, and customer centric skills.

As a Continuous Improvement Intern you will...

• Create the Monthly Managed & Support Services (MMS) Contract List - referenced by Infrastructure Support & Maintenance (ISM), Cyber Professional Service (CPS), Customer Support & Maintenance (CSM) and Portfolio (close to 200 people)
• Perform Monthly Business Partner ID List updates - drives customer access to the MSS 800 support line Globally (serves all MSS customers)
• Publish work Instructions for the team. (Best practices and unwritten knowledge)
• Track 30-60-90-day expired contracts (Cost and resource savings: we can stop servicing customers without contracts)
• Statement of Work / Proposal Review for alignment with contract entitlements: (confirm we are only servicing what is in the contract - potential cost savings)

The Essentials - You Will Have:

• Active enrollment in a four year or advanced degree program at an accredited university
• Legal authorization to work in the U.S. We will not sponsor individuals for employment - You Might Also Have:
  
  • A major in Mechanical or Electrical Engineering
  • Met us through an event or interned with us in the past
  • A cumulative GPA of 3.0 on a 4.0 scale
  • Demonstrated desire to deliver high-quality customer service
  • Possess a valid U.S. driver's license
  • Demonstrated analytical skills and the ability to approach challenges with innovative solutions
  • Experience and desire to deliver high-quality customer service
  • Geographic flexibility with a willingness to relocate
  
  
  What We Offer Interns:
  
  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Holidays
  • To learn more about our benefits package, please visit at
  
  
  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
  
  At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
  
  #LI-Onsite #LI-DNI
  
  We are an Equal Opportunity Employer including disability and veterans.
  
  If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 .
  
  Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.