Systems Technician (IT Tech)

This is a remote position.

DISCLAIMER: This job posting is intended for active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are currently reside in the US/Canada during their application process.

Salary: $65,000 - $75,000 per annum

Experience Required: Minimum 1 year of project experience

Summary

This is a challenging and fast-paced industry where no two days are the same. You will be exposed to a unique blend of the IT and AV worlds, along with enjoying a variety of Concerts/Sporting Events/Misc Events.

Essential Duties:

• Assist with Repair/Inventory of all Network Equipment including PCs and laptops/Peripherals/Servers/Switches.
• Provide Help Desk Support for Windows versions, MS Office versions, Outlook365, and a variety of other programs.
• Assist in Window Server 2012/2016/2019 Management.
• Work with IT/AV-related Software/Hardware, Cisco StadiumVision Software, DMPs, and 300+ TVs.
• Work with PBA WiFi Networks. 200+ AP Software/Hardware.
• Work with Scoreboard/Ribbon Board Click-Effects/Daktronix Software/Hardware.
• Work with Musco Sports Lighting and Sound Software/Hardware, along with AV Managers as needed.
• Update and maintain Allo VoIP Phone Systems.
• Work extended and/or irregular hours including nights, holidays, and weekends, as needed.
• Maintain an attitude of “do whatever it takes.”
  
  

Skills Required

• Demonstrable proper knowledge and technique in the use and maintenance of Desktop and Laptop computers.
• Demonstrable proper knowledge and technique in the use of Microsoft Windows Software, Microsoft Office Products, Basic Routing and Networking (Cisco), Basic Server Maintenance, and Cabling.
• Cisco Managed Switch Programming is a plus.
• Demonstrable proper knowledge and use of all procedures, techniques, machines, materials, equipment, and tools used in technical construction and maintenance.
• Possess knowledge and experience in industry terminology, event-related services, facility capabilities, and technical requirements for the types of events anticipated at the facility.
• Possess an understanding of the facility’s electrical, mechanical, and other systems.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
• Read and comprehend blueprints, drawings, and other related materials.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Meet the physical demands of the job, which entail climbing, lifting, and carrying.
• Be licensed and insured to operate a motor vehicle in the United States.
• Remain flexible and adjust to situations as they occur.