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About us
TechBlocks is a leading global digital product development firm. We unify strategy, design and technology with continuous growth-centric digital product engineering solutions for F500 companies and global brands, including Bell Telecom, Bausch Health (Previously Valeant Pharma), Honda Motors, AES Corp, Thomson Reuters Carswell, First American and Colliers International.
Our passion is empowering innovators and change-makers at every level of the product life cycle. We specialize in building customized business apps that allow organizations and enterprises to improve their efficiency, collaboration and user experience.
Based in Toronto with offices in the U.S. and India, we work with clients around the planet. What separates us from the rest is our ability to help businesses transform into digital businesses with our consulting, engineering and post-go-live, go-to-market services.
If you have a passion for innovation and are looking for the opportunity to work on leading-edge projects, then join our team.
About the Role:
As a Product Manager at TechBlocks. Your leadership and expertise will play a pivotal role in ensuring the successful delivery of projects and maintaining high standards of excellence. You will collaborate with executive stakeholders and contribute to strategic discussions that drive project success within agreed-upon KPIs.
Roles and Responsibilities:
- Create new metrics to measure customer insights, as needed.
- Form a holistic and global understanding of the end-to-end customer experience based on a synthesis from multiple sources.
- Propose and evaluate product changes in other domains based on a holistic understanding of the end-to-end customer experience.
- Push for solutions that test the boundaries of industry trends and anticipate customer needs.
- Set priorities for multiple projects.
- Ensure front-end product design is successful.
- Ability to write scripts for demos and demonstrate onstage product features.
- Identify patterns in complex datasets and develop practical modes.
How you'll make an impact
- Develop a global product domain strategy (project level)
- Plan product launches considering the overall product/tech roadmaps, retail industry and calendar anticipated customer reactions, etc.
- Driving product lifecycle from requirement definitions, research, ux/ui designs, establishing KPIs, technical specs, development, to launch activities and post-launch metrics analysis and iterations.
- Create opportunity assessments and global ROI calculations for proposed strategies in their domain.
- Identify corner cases astutely.
- Steer technical designs toward architectural patterns and high reliability
- Understand and manage risks and dependencies.
- Deliver high-quality products with upfront risk assessments and mitigation strategies.
- Lead data analysis for their domain
- Evaluate global impact by creating a hypothesis, executing tests, and analyzing results.
Who you'll be working with
- Collaborate with product development and engineering team leads and engineering to consistently manage multiple products to planned milestones with high quality.
- Actively track key milestones across multiple programs and maintain accountability for cross-functional teams.
- Collaborate across boundaries to build strategic relationships and achieve common goals.
- Work collaboratively with the Business Team and manage expectations of scope and requirements.
Required Skills Sets
- 10+ years of product management experience in a digital/ e-commerce/ retail.
- Experience in POS is mandatory
- Experience in taking a product from ideation to execution and successful delivery.
- Demonstrated ability to build out and establish an agile digital product practice in collaboration with UX and Engineering
- Fluent in navigating Atlassian products, such as JIRA for ticket workflow and Confluence for documentation and requirements gathering, etc.
- Excellent technical skills
- Excellent written and verbal communication skills, including an engaging presentation style.
- Experience in communication to VP and C+ level: Tech, Business, Finance/Corp
Good to Have:
- Familiarity with programming languages
- Define product strategy by connecting the dots.
- Make product decisions without ambiguity in collaboration with the team.
- Manage important stakeholders across the organization while leading initiatives.
- Decision-making and accountability/ownership is critical.
- One point of executive customer engagement for a large portfolio.
- Contribute effectively outside your comfort zone.
