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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Engineering Manager

Salary undisclosed

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Dice
Original
Simplified
Work location: Bengaluru OR Hyderabad

Work Mode: Hybrid

The Day 2 Operations Manager is responsible for overseeing and managing Tier 2, Tier 3, and Tier 4 engineers who specialize in Networking, Unified Communications (UC) and Collaboration, High-Performance Computing (HPC), and datacenter compute technologies. This role ensures the efficient and effective operation of post-deployment support and maintenance activities, driving continuous improvement and customer satisfaction.

Key Responsibilities:
  • Team Leadership and Management:
    • Lead, mentor, and manage a team of Tier 2, Tier 3, and Tier 4 engineers.
    • Foster a collaborative and high-performance culture within the team.
    • Conduct regular performance reviews, provide professional development opportunities, and team performance management.
    • Set measurable team objectives
    • KPI reporting to Sr. Leadership to demonstrate team performance
  • Operational Oversight:
    • Oversee day-to-day operations of post-deployment support activities.
    • Ensure timely and effective resolution of technical issues and escalations.
    • Monitor and manage workload distribution among team members.
  • Technical Expertise:
    • Provide technical guidance and support to engineers specializing in Networking, UC and Collaboration, HPC, and datacenter compute technologies.
    • Stay updated with the latest industry trends and technologies to ensure the team s skills remain current.
  • Customer Satisfaction:
    • Maintain high levels of customer satisfaction by ensuring prompt and effective resolution of issues.
    • Act as a point of escalation for complex technical problems and customer concerns.
    • Develop and maintain strong relationships with key customers and stakeholders.
  • Process Improvement:
    • Identify and implement process improvements to enhance operational efficiency and service quality.
    • Develop and maintain standard operating procedures and best practices.
    • Monitor key performance indicators (KPIs) and metrics to drive continuous improvement.
  • Collaboration and Communication:
    • Collaborate with other departments, including Sales, Engineering, and Project Management, to ensure seamless service delivery.
    • Communicate effectively with internal and external stakeholders to provide updates and gather feedback.
    • Prepare and present regular reports on operational performance and team activities.
    • Bachelor s degree in computer science, Information Technology, or a related field; or equivalent work experience.
    • 5-8 years experience in managing technical support teams, preferably in a Day 2 operations environment.
    • Strong technical background in one of the following: Networking, UC, and/or HPC and compute technologies.
    • Excellent leadership, communication, and interpersonal skills.
    • Ability to manage multiple priorities and work effectively in a fast-paced environment.
    • Strong problem-solving skills and a customer-focused mindset.
    • Relevant certifications (e.g., CCNP, CCIE, MCSE, VCP) are a plus.

    Working Conditions:
    • Availability for on-call support and after-hours work as needed.

    #LI-PR1
    Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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