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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Application Support Engineer

  • Full Time, onsite
  • BlueSky Resource Solutions
  • Hybrid3 days in office, United States of America
Salary undisclosed

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Dice
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Simplified

Position Overview

We are looking for a proactive and detail-oriented Application Support Engineer to take charge of supporting our business-critical applications. As the key contact for application-related issues, you will collaborate with business partners and the IT development team to ensure swift resolution of application problems. This role combines production support with opportunities to contribute to application improvements, requiring a strong technical foundation in Microsoft technologies.

Key Responsibilities

  • Serve as the primary liaison between business operations and the IT team regarding service tickets, outages, and communications.
  • Adhere to incident management guidelines as outlined by Redwood Trust IT protocols.
  • Triage, prioritize, and escalate service tickets, following up with IT teams to ensure timely resolution.
  • Collaborate with staff, senior management, and third-party application support teams across multiple offices.
  • Troubleshoot issues by running basic SQL queries and analyzing results.
  • Monitor and remediate incoming application issues, providing prompt and professional feedback to end-users.
  • Identify problematic trends, offering suggestions or workarounds to address recurring issues.
  • Participate in special projects to enhance the efficiency and effectiveness of application support processes.
  • Stay current with changes and updates to third-party applications to better support business teams.
  • Perform additional duties as needed.

Qualifications

Experience:

  • Minimum of 2 years of experience supporting proprietary application software in a fast-paced environment.
  • Mortgage industry experience is strongly preferred.
  • Demonstrated ability to run and interpret basic SQL queries for troubleshooting purposes.
  • Skilled in identifying irregularities and bugs in applications.

Skills:

  • Strong verbal and written communication skills to convey complex technical issues to non-technical users and IT professionals.
  • Attention to detail, with solid problem-solving and organizational abilities.
  • Able to work independently in a dynamic, fast-paced setting.
  • Technical aptitude and good judgment for resolving application-related issues.

Education:

  • A four-year college degree or completion of an IT Bootcamp is preferred.

This is an exciting opportunity for someone looking to enhance their technical skills and contribute to improving the reliability of business-critical applications in a collaborative and fast-paced environment.

BlueSky Resource Solutions is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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